Apple Christiana Mall

Reviews, get directions and contact details for Apple Christiana Mall

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Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 125 Christiana Mall, Newark, DE 19702, USA

Phone: (302) 533-3514

Website

State: Delaware

City: Newark

Zip Code: 19702

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

A special thanks to the folks at the Apple store for fixing my phone!  They got me an appt right away (said 45 min wait - it was more like 10-15) and after multiple efforts, my sound was working. I was grateful not to have to replace my phone and appreciate their help! Even better - they didn’t charge me a dime for fixing it!  You guys are awesome :)

 7 years ago (03-03-2018)

UPDATE: The customer service IN-STORE is pretty good! I picked up a phone here and then a couple days later exchanged it for another model. Even though it was over the holidays, both times were relatively quick and the people in the store were friendly.

Here's a description of my attempt to CALL IN last year to ask about a pretty routine laptop issue:

I understand that it is the holidays, so things are likely busier than usual. But the customer service on the phone was terrible. This may have more to do with Apple technical support, generally, as opposed to this specific store. 

I just wanted to know how long it takes to replace a battery - something that could and should be listed on their website. Instead I was repeatedly placed on hold and had to speak to three people, repeating the information about my computer to each one..., before I could get an answer. Talk about a waste of time for everyone involved!

Also... They told me it would take 3-5 days to replace the battery in my laptop. That is insane!!! I already hate that their batteries are internal. The least they could do is make it relatively easy to replace them when the time comes.... This should not be brain surgery. I use my laptop every day. Each day that I don't have it is a huge inconvenience.

 8 years ago (28-12-2017)

Took in a phone on the day after Christmas for screen replacement. Fortunately, I had made a Genius Bar appointment a couple of days in advance. This place was packed. Checked in and in less than 15 minutes had my phone headed to the back for repair. Was quoted one hour. Arrived back in the store, one hour later. Still packed. Check in and in less than ten minutes had the repaired phone picked up and was on my way. 

While I'm not much of an Apple fan, this repair experience was very pleasant. 

TL;DR - make a Genius Bar appointment online instead of showing up and waiting in line.

 7 years ago (01-01-2018)

A very nice and big Apple store in Delaware. Staff is very friendly and helpful, helped us save few bucks through business accounts' discount. 
If you want to buy tax free apple products, then this is probably the best place to go.

 7 years ago (15-01-2018)

Busy bustling apple store as most of them are! Didn’t take long to find someone to help me. I wanted to buy wireless headphones but am quite particular so they allowed me to try some on. I love that they have disposable earpieces so you can try the in the ear headphones in a hygienic manner. I definitely recommend diving this if you have sensitive ears like I do. Great service and I love love looooooove the easy check out process. Thanks apple!

 8 years ago (21-10-2017)

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Apple Christiana Mall

Reviews, get directions and contact details for Apple Christiana Mall

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