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Aqua Living Factory Outlets

  1. Tennessee
  2. Johnson City Spa

Reviews, get directions and contact details for Aqua Living Factory Outlets

Address: 506 Twin Oaks Dr, Johnson City, TN 37601, USA
Phone: (423) 200-4293
State: Tennessee
Zip Code: 37601


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Reviews
Great experience!! Sales reps were very helpful from start to finish!! They were available 7 days a week, and always returned my calls in a fast manner. Best tubs with the best prices! I recommend to all!!
8 years ago (24-05-2017)
Our G-12 spas is great! They actually make these is Johnson City TN! Nice to see in the Tri-cities.
8 years ago (23-08-2017)
I was pleased with the product & the sales reps knowledge. They helped guide me in the right direction for the perfect tub. I recommend to all!! Best tubs at the best prices. No brainer!!
8 years ago (24-05-2017)
We purchased a hot tub directly from the factory in Johnson City, TN last spring. Almost a year later we are still very pleased with the spa and how it has performed. We had an electrician come and ensure it was wired to specifications. Everything started up just as the owners manual stated it would. We are fastidious in our care and balancing of the water. We have not had a day of worry with our hot tub. Very satisfied customers in Jonesborough!!!
8 years ago (15-01-2017)
This review is past due, as I had a wonderful experience with the Johnson City RecDirect folks a few months ago when we first bought our hot tub. Here is our story: Upon delivery of our hot tub, it didn't work :( We were so disappointed. With all of the excitement of delivery, we were ready to get in and enjoy. Well, we called and were told that it was the electrician that was at fault. We had the electrician come out and check and he said it was RecDirect's fault. Either way, I didn't care who was at "fault"--I just wanted it fixed. Our electrician wouldn't budge on his end. After speaking to multiple people at RecDirect-they said they would overlook normal protocol and come out to our house THAT NIGHT and see if it was the product that was at fault. We live in Boone, NC and this was a 1 hour and 45 minute drive for their technician!! Upon arrival, it was determined that there was some little piece in "guts" of the motherboard that was bent. He replaced the WHOLE motherboard and the hot tub immediately worked upon turning it back on. We can only assume that it happened during the delivery process as all hot tubs are tested before they leave the warehouse. Whatever the case--I'm just thrilled to have it fixed. I can not say enough about the customer service that we received from RecDirect-- Johnson City-TN. These men took care of us and made sure that we were satisfied with the product that they supplied. Months later, our hot tub is working very well and we couldn't be happier with our choice! Great group of guys and great product. Thank you Lewis and crew for going out of your way to make sure we were happy and taken care of.
8 years ago (17-10-2016)
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