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ARM Security Systems Inc

  1. Maryland
  2. Reisterstown Electronics Store

Reviews, get directions and contact details for ARM Security Systems Inc

Address: 208 Main St, Reisterstown, MD 21136, USA
Phone: (410) 526-4990
State: Maryland
Zip Code: 21136


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Reviews
We been using ARM security for some rental properties for more than 6 years now. In each case ARM gave us a great (unbeatable) deal for each property including free installation of a brand new wireless system covering 3 entry doors and 2 motion sensors with a great keypad and battery backup too. Monthly service fees are also competitive & reasonable and come with an initial 2 year contract with automatic annual renewal making it easy to manage. We were also glad to have ARM to professionally install a cell phone booster system.
8 years ago (29-10-2017)
I have been a satisfied customer for more than ten years.
8 years ago (29-08-2017)
I called twice and the receptionist hung up both time while I was explaining what I needed. I don't know if she was getting prank calls and just confused me with the prankster, but I could hear the clank of the phone getting slammed down, so she was deliberately hanging up on me. Very strange behavior.
8 years ago (09-05-2017)
Over the past five years, ARM Security has emerged as one of the fastest growing and top-rated security companies in the Baltimore-Washington D.C. area and it has done so without losing the personal touch that only a locally-owned company can provide. ARM has kept on top of all the technological changes that have occurred in the security business, provides excellent and timely service, and has always been there when I’ve needed them. Based on my experience with ARM, it is easy to see why ARM has so many satisfied customers, including the U.S. Department of the Navy, Union Station, and the U.S. Fish and Wildlife Service. If you want an affordable, reliable, technologically advanced, and friendly company to protect your home or business, give ARM a call. You won’t regret it!
9 years ago (28-04-2016)
I would give it zero stars if that was possible. Alarm system unreliable. Customer service is poor. We were customers for over 10 years, and we were very happy for first few years. I am not sure if there was a change of ownership, personnel, or financial difficulties, but the decline was very disappointing. Shipped a wrong replacement part. The company did not seem to even know what system was installed (don't they keep records?) Alarm panic switch triggered, and no response. System power difficulties not registered. We were not even certain we were even being monitored. Would not recommend now, even though we had given past referrals. Even though we were well past the contract term, they continued to charge even though they were given notice before we moved. Shady company. They lied to the Better Business Bureau about trying to contact us after we filed a report. They did not. And they did not respond to letters written to them either. Very dishonest company.
9 years ago (28-09-2016)
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