Armstrong Family Malloy-Mitten

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Address: 931 Venice Blvd, Los Angeles, CA 90015, USA

Phone: (213) 747-9121

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State: California

Zip Code: 90015

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Reviews

My husband is in hospice im looking for  a funeral home this place definatly will not be it. Two days ago I called to get info. The girl on the phine was exteremly rude not compassionate and very short when answering questions I asked. Ok maybe a bad day. Today I went in a girl came to the door I said to my daughter" I hope its not the same girl" and of course it was. We proceeded to go upstairs to fill paper work she handed me  a bunch of papers with an "x" on the lines said "sign these". Didnt explain anything. I had questions about prices as i am raising money to cremate my husband .( i was quoted 683 on phone)   she told me that was just for cremation body pick up and death certificate. I told her i needed a viewing she said thats 2000 something and it could be " cheaper" if i wanted him to be viewed on some type of table not a casket. .. While she was rocking back n forth in her swivel chair chewing her gum like a coh, I told her i didnt feel any kind of love or compassionate here and eventually asked her if she liked her job. She said "its alright" with an attitude she had no kind of customer service love. No respect of the dead at all. I would rather let my husbands body rott in a hospital on life support then to have him at home on hospice and have to send him here. . no way. She was a rude woman and has no business working for the dead or their families!!! Shame on her and those that allow her to represent their company. I hope she gets haunted so bad it runs her outta there.

 8 years ago (19-04-2017)

Very Nice & Very Professional 
Understanding of our families needs. 
Thank You. 

 8 years ago (06-02-2017)

I cannot believe the way we were treated.  They were not proactive in any sense and were extremely rude throughout the process.  My experience ended with them lightly shoving my father's ashes to me and saying "there you go.  go away.  dont come back"

 9 years ago (12-07-2016)

years ago, I lost my mother to lung cancer. I was 17, a few months away from being 18, and I didn't have a cent to my name---except a small life insurance policy that would pay out in a few months when I turned 18; several other mortuaries turned me away when I needed to bury my mom...I had no other family---it was me, by myself, barely out of high school...and Armstrong Family Malloy-Mitten literally came to my rescue and provided a lovely send off for my mother, with my promise they'd be paid in a few months, which they were. They were kind & they were sensitive to a scared girl. I cannot even remember the names of the people there who helped me, but I'll not EVER forget the name of this business as I was barely able to hold it together at such a horrible time in my life---and because they showed me this kindness, I've not ever forgotten them. Thank you.

years ago (05-06-2013)

My experience was painful, adding insult to injury after my beloved husband died in Los Angeles. They did not do anything they said they'd do in a timely manner, lied about when the ashes and death certificate was received, did not return phone messages, and were generally painful to deal with. I hope no one has to do business with them in the future.

 11 years ago (28-01-2015)

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