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AT&T Authorized Retailer

  1. Tennessee
  2. Gallatin Electronics Store

Reviews, get directions and contact details for AT&T Authorized Retailer

Address: 923 Nashville Pike, Gallatin, TN 37066, USA
Phone: (615) 442-8989
State: Tennessee
Zip Code: 37066


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Reviews
Staff is very kind. However, when trading devices in from another carrier they will require you to spend your trade in credit in the store because they are not a corporate store. At the corporate store on Indian Lake they will actually take that credit and apply it to your account. This in my opinion is a better value. We had nearly 500 dollars in credits and that 500 dollars would have served better on my bill as opposed to being forced to spend it in the store on silly stuff like drones, extra chargers, etc. Additionally they say you will have to submitted you final bill from you previous carrier to get the cancellation fees paid for by gift card; what they do not tell you is you only get the difference between your I store credit and the amount still owed on your cancellation fee. This left me with a 900 Verizon bill. Lastly the wait times at this retail dealership are long; always short staffed. When at the corporate store on Indian Lake we never have to wait and service is quick.
9 years ago (22-03-2017)
They need to be more like the Hendersonville store at least they don't have you waiting for a hr and a half to find out why are you at the store
9 years ago (06-11-2017)
My boyfriend & I dropped in to pay our payment. Shelli wheeler was outstanding! She was short staffed but she was more than amazing under pressure! Will be coming back!
10 years ago (05-01-2017)
Very clean, need comma and we'll set up AT&T location. The employees there are very knowledgeable, and they truly care. They took their time out of their day to resolve my problem comma with a smile, and did not rush me to get to other customers so they could earn their Commission. I would recommend this store to anybody with AT&T service. This is one of the best locations that I have ever been in.
10 years ago (10-07-2016)
It was pleasent . They were friendly and very helpful.
9 years ago (10-06-2017)
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