Sprint Store

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About

We sell Sprint phones and accessories

Address: 1545 Nashville Pike #103, Gallatin, TN 37066, USA

Phone: (615) 206-4042

Website

ten.sseleriwetulosba@nehpets

State: Tennessee

Zip Code: 37066

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Reviews

Customer service is awful. We went in to get upgrades and found out they charge way more than Sprint. After discovering 2 hours later, we tried to get money back big hassle! The people working there mocked us and other customers. They even tried to scare us into not getting the refund. I wish I could give less than a star. Sprint is awesome, Absolute Wireless is not.

 8 years ago (19-04-2017)

Owner told me on the phone "I don't have time for this right now", when I needed their error fixed on my account. So I contacted corporate and it got handled immediately. I love sprint, have been with them for years but the Gallatin store manager does a poor job, reaching out to corporate at least works right away.

 8 years ago (18-04-2017)

Great people and attitude they are always willing to help you as best as they can. 

 8 years ago (07-06-2017)

I was thinking about switching from Verizon to sprint. I went into this store and talked to a young boy who acted like it was his first day in training. the manager was in the back room and did not come out and try to help this young man, even though she could clearly hear that he did NOT know what he was talking about. One of the TOP rules about sales is YOU DO NOT LET A CUSTOMER LEAVE, ESPECIALLY UNHAPPY. This guy gave me 0 information that helped me. Finally he gave me his card and i just walked out. I went straight to Verizon and renewed my plan. Worst experience i have ever had with a cellular provider. Will not be back. 

 9 years ago (01-03-2016)

Seems to be quite a bit of turnover with staff, but we typically have had a good experience at this location, not so at others.

 9 years ago (01-11-2016)

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