AT&T Authorized Retailer

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Address: 295 Hwy 46 West, Rockaway, NJ 07866, USA

Phone: (973) 957-0020

Website

State: New Jersey

Zip Code: 07866

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Reviews

Team members provide conflicting stories leading to poor, unprofessional, and costly service.  After working with two other people to merge accounts to AT&T using their team in September, we are still left paying nearly $2000 to cancel former services.  Atop that, not being compensated for the overage charges and late fees assessed during the three-month-period of this professional debacle.

 10 years ago (22-12-2016)

This is the worst att store I've e we been in. They have no idea what they are doing Gil is the man of its not my fault and Kevin should try a new field. I had to call customer service at att I hope they remove this location and do all customers a favor

 10 years ago (02-09-2016)

This was the worst store I have visited.
They do not know what they are doing and are not an AT&T Corporate store*
Everything the associates do is via a " Google Search" Really? I could do that myself, after all...
 After completely messing up my phone, they assured me they would do something to correct it and compensate for their errors.
I am still awaiting a solution. No one has attempted to call me even after several return visits! "Oh, he didn't call you yet"???
STAY AWAY from this place or you will regret it!

      
      
      
 11 years ago (03-03-2016)

Terrible customer service; after 3 months of disconcerting, unprofessional service, I'm left with paying $2000 to cancel previous service...with no assistance from that team.

 10 years ago (22-12-2016)

Bad customer service. Not surprised others share the same sentiment.

 10 years ago (15-12-2016)

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AT&T Authorized Retailer

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