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AT&T

  1. California
  2. Palos Verdes Estates Store

Reviews, get directions and contact details for AT&T

Story

AT&T of Torrance helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 3737 Pacific Coast Hwy, Torrance, CA 90505, USA
Phone: (310) 791-0076
State: California
Zip Code: 90505


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

related searches: AT&T customer service, AT&T pay bill, AT&T login, AT&T Prepaid, AT&T near Me, AT&T wireless, AT&T phone number, AT&T store
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Reviews
Phenomenal Store, Excellent Business Sales Knowledge. Ask for Charisma or Niegel if you have a Business Account.
8 years ago (22-09-2017)
They did what we requested after a bit of a wait. Not very friendly or enthusiastic but the person who finally helped us got the job done quickly.
8 years ago (20-09-2017)
My mom has an older phone and she was having trouble with the texting. We walked in and Reggie was working. He took the phone, located the problem and fixed it. Quickly, efficiently and without a lot of chatter. He was totally professional. Thank you Reggie!
8 years ago (17-02-2017)
I had to replace my son's Iphone because it crack again 2x this year. Anyways, the new Iphone 7 came out and I wanted the black phone so I went to this location, as you know all the salespeople right there at the front door just waiting for people to come in. As I go closer to the front door, I said " let me look first " haha after 10 minutes ( Silva Duarte ) was great...she did not put any pressure on me and help me out on getting this new Iphone 7 for my son ( Sahm Irvine ) Thank you AT& T you have a great employee very kind and very helpful. I will always come back to this location. Harry Irvine
8 years ago (30-01-2017)
My Wife and I went to this store after having a bad experience at another AT&T store about 1 mile away, hoping for a better outcome. We entered the store and noticed a salesperson busy with a customer and a group of 4 employees talking at a table near the counter. I approached the group and asked if one of them could help us. I was told that someone would be with us soon. I thought they were in the middle of a meeting and took a seat as I was told to. After about 20 minutes a couple comes through the door and one of the four people sitting at the table got up and asked if they needed help. I thought their meeting was over and approached their table again and asked if one of them could help us. The answer was negative, and we would be next after the salesperson finished with the couple who had just arrived. I asked if the couple had just arrived or if they were returning to finish a transaction already started. The employee talking to me asked the one helping the couple and the answer was negative again, they had just arrived. I couldn’t understand what was happening it felt like we were on candid camera or part of an SNL skit. It would have been funny but sadly we were not. The three employees at the table continued their conversation and we decided to leave. We must say that we were not cursed nor verbally abused however, AT&T employees failed miserably to meet even our lowest expectations. Our general feeling is that no one seemed to care and the employees we met are the face of AT&T to the customer. I would say at bear minimum AT&T should revisit the way their employees are trained if they want to avoid losing customers. What we saw wasn’t enough to keep our business. We had two very negative experiences in two different stores about one mile apart in a matter of two hours.(if interested please read our review on our experience at the store at the Peninsula Center RPV). It was a mix of bad training, incompetence and total lack of caring for customer satisfaction. We hope AT&T improves their level customer satisfaction. As customers we like to have options and it is sad that a company as big and as resourceful as AT&T is, ends up not being able meet our minimum expectations which are pretty low to begin with.
10 years ago (19-12-2015)
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