AT&T

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AT&T of Lafayette helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 3592 Mt Diablo Blvd, Lafayette, CA 94549, USA

Phone: (925) 284-6300

Website

State: California

Zip Code: 94549

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews

The thing about visiting your carrier is geographical area. This shop doesn't have a door greeter to acknowledge you and put your name down for next rep to assist you. They see you while helping other customers, but won't make the effort to let you know you'll be help next. I'm just speaking for this location as other at&t location are much better. Good thing I didn't need anything just browsing to see the latest and greatest. Nothing wow me or entice me to want to stay and speak to anyone so I left.

 8 years ago (19-11-2017)

Kwame is excellent.  Bright, courteous, and knowledgeable.

 7 years ago (22-01-2018)

Great customer service and the reps were very knowledable and helpful.

 8 years ago (24-12-2017)

Few days ago I accidentally dropped my iPhone and my screen is now cracked, so I go to this store since I live in Lafayette to see what can I do              about it. I've been a customer since 2013th or 2014th and have been paying insurance this whole time, I replaced my phone twice and now I requested just a screen replacement. In the store they told me: "They will come to your address and replace the screen for you", so I went through whole claim process to find out that 94549 area is not eligible for this type pf service and I can only do the whole phone replacement, really AT&T?!- stupid! At the end I call the store to see if there is other way of changing the screen only to get the same response- NO, I go: "Well why the hell am I paying the insurance for if I can't be helped?", she goes: "Well you can cancel it."- How professional?! As an employee of the store you should know better what to tell your costumers what's possible or not possible at the beginning of the process! I wasted my time for nothing and I've been obviously wasting my money for insurance. And yes, I'll cancel my insurance and once I pay off my phone I'll definitely switch the company as well.

 8 years ago (21-03-2017)

Bravo for selling me an outdated LG flip phone for my 87-year old mom for $49.95 plus tax with a $45 RESTOCKING FEE we somehow decide to return the phone and get $4.99 back within 13 days. It's a great way to get rid of obsolete stock. No wonder people leave AT&T in hoards.

 8 years ago (18-05-2017)

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Reviews, get directions and contact details for AT&T

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