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Reviews, get directions and contact details for AT&T

Address: 6038 Baltimore National Pike, Catonsville, MD 21228, USA
Phone: (410) 744-1007
State: Maryland
City: Catonsville
Zip Code: 21228


Opening Hours

Monday: 10:00 AM – 7:30 PM
Tuesday: 10:00 AM – 7:30 PM
Wednesday: 10:00 AM – 7:30 PM
Thursday: 10:00 AM – 7:30 PM
Friday: 10:00 AM – 7:30 PM
Saturday: 10:00 AM – 6:30 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Upgraded my son's phone and the experience was exactly as I expected. The rep was very informative and helpful. I would have given the store a 5 except for there was only one person on the floor. I've been going to this location for years and have never had a complaint.
7 years ago (17-02-2018)
Service was good when bought phone. But, i was not communicated about one hidden fee, which appeared in my bill. When I went back to store to give them constructive feedback, manager was not welcoming to accept feedback and he did not felt the need to assure me that they wont do this to other customers.
7 years ago (25-02-2018)
So I traveled to this store today because I wanted to pay on my bill before work, instead of waiting til I get off and have to speed to make it before they close to my normal.Att.store. I needed to pay in cash, because my accounts are frozen. I got there 3 minutes before they open at 10, I waited in the car for the 3 minutes, the employee opened the door at 10:02. Told him that I need to pay on my bill in cash, and the reason why. He told me that it will be a $1 extra to pay in person. Now, for one thing even though it was $1, it's mine and I've never ever paid to pay on or for my bill. I asked him when did this start and he said since forever. LIES, LIES, AND MORE LIES! I kindly walked back to my car and left. Called At&t directly and they said that's not true. I filed an complaint and I will NEVER go there again. So, of you ever go to an authorized dealer and they try to tell you, that it's a fee to make a payment, report them and join me into filing a class actuon lawsuit. They probably made a killing off of people, who don't know any better. Yall, fu@ked with the wrong one, today.
8 years ago (23-10-2017)
On 4-30-2017 @ 3:00p.m. encountered my worst experience to date from ATT staff. The staff were more appropriate for a corner store. I have never been to this location and fully understand why my intuition has kept me away for years. Hopefully this state hasn't been discussing a raise to minimum wage lately, although I would double down for Chick Filet employee's to receive $20 an hour.
8 years ago (30-04-2017)
Staff is very helpful. I was there to swap the sim in my iPhone, since it never picked up LTE signal. She helped me in changing the sim card for free of cost.
8 years ago (15-04-2017)
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