AT&T

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AT&T of Thousand Oaks helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 180 N Moorpark Rd, Thousand Oaks, CA 91360, USA

Phone: (805) 230-2509

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State: California

Zip Code: 91360

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Reviews

All the staff that I have encountered here have been nothing short of amazing. They are incredibly informative and helpful. 

Easy to book an appt online. Just check in with someone when you walk in the door and they will get you seen to within a reasonable amount of time.

 9 years ago (04-11-2016)

I wouldn't choose any other provider, even after this one experience I'm having, I tried calling, and the selection menu of the numbers they provided for the issue I'm having wasn't clear, I ended up going through having to press 6 or 7 buttons choosing the issues I somewhat had? But after all that, it didn't connect me with anybody, it had no information for me, so I tried it all again, and just chose the speak to store representative option which was what I inevitably wanted in the first place, and after 30 seconds it tells you that nobody answered the phone maybe due to them talking to a customer, so it has you press 1, and after pressing 1 so many times where I've been on the phone for 10 minutes, the announcer lady isn't talking anymore and it's dead silence, so I call back and do it all again, still nothing after 5 minutes, all I wanted to ask would have taken 5 SECONDS assuming the staff could ACTUALLY help me. I was going to ask if they had Galaxy Note 7 in stock.... that's it. I know that I just sound like a grumpy customer but if I was answered yes, that's quite a bit of money in the stores pocket right then and there. "That awful customer spent 10 minutes making our phone go off like crazy, just don't pick up if it's his number" is all that came to mind.

 9 years ago (17-09-2016)

Wait forever. Don't come if you don't want to wait. Come by the first time. Register. The clerk told me it'll be 30 minutes.  Told me to run an error. Did so amd come back 20 minutes later. The clerk said I have to get back in line waiting. What the hell!!

 9 years ago (12-10-2016)

Disorganized  queue system. Rep I worked with was generally unhelpful, and took far too long for service.

 9 years ago (12-09-2016)

Large open store.  Friendly staff. 

 9 years ago (11-09-2016)

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Reviews, get directions and contact details for AT&T

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