AT&T

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AT&T of Norristown helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 8 E Germantown Pike, Norristown, PA 19401, USA

Phone: (610) 275-2486

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State: Pennsylvania

Zip Code: 19401

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Reviews

Andre did a great job helping me get a new phone. Thanx Andre!

 7 years ago (20-08-2017)

Employees are knowledgeable and always help you to the best of their abilities.

 8 years ago (25-06-2017)

I went to the store to deal with a malfunctioning phone under warranty. Even on a quiet Sunday morning the staff were not focused on solving my problem and getting me out of there. It took a lot of time to find out that it would take 2 days (if I paid for expedited shipping) and potentially a $100 deductible to get a new phone, even though it was a well recognized flaw with the phone. Then, 45 minutes into an hour long visit they tell me I could go to a different location and get a new phone immediately. At the end of this frustrating visit I asked the manager "How long should it have taken to do this transaction?", because I was pretty frustrated. "It depends" was the answer, which to me highlights the total lack of focus on prompt and effective customer service. Unfortunately, this AT&T experience is totally predictable.

 9 years ago (28-08-2016)

I went here twice this weekend and received excellent service.

 8 years ago (27-11-2016)

Many top notch devices were not in store inventory when I was there.

 9 years ago (30-11-2015)

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