Auntie Anne's

Reviews, get directions and contact details for Auntie Anne's

"Welcome to Auntie Anne's located at 30 Mall Dr W. Our soft pretzels are made with delicious dough, twisted and baked to a golden brown perfection. A visit with us will satisfy all of your snacking cravings."

Address: 30 Mall Dr W 2nd. Lvl Newport Center Mall, Jersey City 07310, NJ, US

Phone: (201) 222-9292

State: NJ

City: Jersey City

Zip Code: 07310

Opening Hours

Monday: 11:00-19:00
Tuesday: 11:00-19:00
Wednesday: 11:00-19:00
Thursday: 11:00-19:00
Friday: 11:00-19:00
Saturday: 11:00-19:00
Sunday: 12:00-18:00

Update Info

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Reviews

Refuses to make or serve pretzel dogs; will only make nuggets.  Staff sometimes rude.  Sometimes refuses service 15+ minutes before closing.Food: 3/5

My fav are Jalapeno nuggets. They are not premade hence you need to wait for a few minutes for them to make it fresh for you. Staff is kind and the place is clean. Ensure that you get your pretzel and nuggets hot or get them freshly made.

I feel like the pretzel that I got was sitting there the entire day. It was hard , chewy and just gross . I should have asked for a return . I do not recommend this location.Food: 1/5

I went to the downstairs location and asked about getting a salted pretzel. The worker was super polite and let me know that the upstairs location was the only one that had pretzels, they only had the bite-sized cups, and that it might take "5 or 10 minutes" to make one from scratch. When I went upstairs an older female employee immediately waved me away before I said anything to her and said "Go downstairs if you want something" rudely. When I told her that the downstairs employee had send me there because I wanted a pretzel, she started making a pretzel- clearly irritated and rolling her eyes. Once she completed shaping the dough of the pretzel she said "You know that it's going to take 60 minutes to cook, right? Are you going to wait for that?" I mentioned that I heard it would take 10 minutes and she said "No, it takes a really long time" in a snarky manner. At that point, I just walked away after saying she can cancel the order. I am not trying to beg someone for a pretzel at the mall. If she's right that it takes an hour- that's a totally unreasonable amount of time to expect someone to wait. More likely- she didn't want to do her job and found her way to avoid doing it.

Delicate and fresh pretzel bites every time. The bites are wonderfully soft and flavorful. They are always consistent with their quality. Whether you want sweet or salty, they are always a great choice! Convenient and tasty.  Their workers are very generous and patient. Have never had a bad experience with them.

The cinnamon pretzel bites I just ordered where hard and chewy, they tasted like they were sitting there all dayFood: 1/5

Pigs in a blanket to grab and go, simply brilliant!! What have I been living under a rock? Do you like those fancy cocktail parties where servers with pigs in blankets on toothpicks glide through the guests with trays? I was in heaven. You can get a coffee cup filled with Nathan's hot dogs wrapped in Auntie Anne's pretzel dough, they're pretty good, fast, hassle free to grab and go, and you get to eat pigs in blankets while walking around the mall. Unbelievable. Somebody has to stop me.

Overall good experience at this kiosk. Pretzels stayed fresh for about four more hours after purchase they were already getting to the not-fresh point when we bought them, but didn't realize until we were almost home. Next time we'll go to the actual storefront and bypass the kiosk.   Mike ; ; ;

Staff was nice but unfortunately the pretzel was the worst I’ve ever had. Too much baking soda or something. Also was burnt and way too greasy.

They never have regular, original pretzels EVER!!! Only stale, cold, lazy-made pretzel nuggets. I complained to corporate and they offered free coupons. They would be amazing but how can I use them when they NEVER MAKE ORIGINAL PRETZELS EVERRRRR I work in the mall and out of 30 visits, only three times were original pretzels available and I had to wait ten minutes for two of those occasions. Either AA's blows or just this location, unsure.

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Reviews, get directions and contact details for Auntie Anne's

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