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Reviews, get directions and contact details for Shake Shack Newport Centre

Shake Shack Newport Centre
"Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S."
Address: 30 Mall Dr W , Jersey City 08837, NJ, US
Phone: (201) 256-0187
State: NJ
City: Jersey City
Zip Code: 08837


Opening Hours

Monday: 11:00-21:30
Tuesday: 11:00-21:30
Wednesday: 11:00-21:30
Thursday: 11:00-21:30
Friday: 11:00-21:30
Saturday: 11:00-21:30
Sunday: 11:00-19:30


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Reviews
Great burgers! My burger was perfectly cooked and delicious. As others mentioned, the wait time for food is a little slow but this location just opened so I am assuming they're still getting comfortable. A little pricey, but these days everything is. I would come back!Food: 5/5
Our order for two burgers and a shake took 20 minutes, but that’s not even the part I found the most disgusting about this place. The girl who brought us our order today was particularly rude. I saw her and the other servers snickering and behaving inappropriately whenever they called out orders for customers with non-English names. My boyfriend was one of those customers, and when the server brought out our food, it wasn’t packaged to-go as we had asked, which was no big deal. What was a big was that when my boyfriend pointed that out, the server grabbed a bag and chucked it at him and walked away. We left the restaurant absolutely disgusted, and the burgers and shake weren’t even enjoyable after waiting 20 minutes for them. Won’t return.
We had the Shack Stack and the hotdog. The burger was delicious and the crispy fried portobello mushroom was filled with cheese. The bread on the burger was really soft. The hotdog was fired and crispy on the edges but a little bit too oily. They had a condiment bar with water on the tap. They were well staffed and the staff were friendly.
The food was fine, but it felt understaffed. The wait was pretty long compared to other eateries at the food court. Shakes were good. Shack stack was interesting. There was barely any sauce on any of the burgers, though.Food: 5/5
Great burgers but the wait is way too long. I waited almost 20 minutes for my food, the kitchen was very busy and there were many customers waiting. The food quality was great, worth visiting again.
I love shake shack and soon as I heard it was open at newport I went to order my shack burger which comes with lettuces and tomatoes but when I got home and took first bite. My mouth was burning. My sandwich had a bunch of diced red peppers onions and bacon. Clearly my sandwich got mixed up with someone else. I actually like onions and bacon so I would have been fine with that even though I didn't order it but the spicy diced red peppers messed it all up. I don't like spicy food at all. However I will still return because the staff was very nice, they just opened so I know some crew are still learning so i understand the mistske
Food pretty good, but service is pretty poor. Paid for customizations to an item. Didn't receive them. When I asked about it at the counter, they simply told me they were out and walked away.Food: 4/5
They charge $3.5 for honest apple juice which you can get from the chick-fil-a right behind it for a dollar. When I took it to my car I realized the juice pack had no straw on… If you like overpriced oily burger I guess this is good but just look behind the store and go to chick-fil-a for better food, better service, and shorter wait.
Double shack burger is my favorite.Food: 5/5
Surprisingly good experience. One of the best Shake Shack burgers I've had since the pandemic began. Definitely much better than my two tries in Hoboken, which is well organized but both times the burgers were unpleasant or gross. Ordered a classic shack burger with no lettuce just after 5pm, took about 10 minutes from ordering on the app to being ready for pick up. The pick up process is disorganized, they have self pick up shelves but they are empty, need to wait for someone at the counter to call your name or order number. The burger itself was very nice, meat was not grainy or hard to chew, fat was well rendered, temp was about medium well. Toppings were good, bun and tomatoes were fresh.
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