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Austin & Taylor Home Furnishings Inc

  1. Hyde Park
  2. Hyde Park Furniture Store

Reviews, get directions and contact details for Austin & Taylor Home Furnishings Inc

About

Class, Elegance, Style & Quality

Story

Austin & Taylor Home Furnishings Inc. has served discerning homeowners in London and the surrounding area with the finest quality furniture available since 2010. We have an extensive inventory which features unmatched furnishings carefully selected and drawn from collective experience of past retailers. Our exquisite showroom collection of stylish, well-made furniture choices must be seen to be believed. Furthermore, our team of knowledgeable decorators is on hand to help transform your house into the home you always wanted.

Visit our showroom today!

Products

We carry over 80 different manufacturers of high quality furnishings, lighting and accessories for your home. Please visit our website to see some of our most popular manufacturers!

Address: 1350 Fanshawe Park Rd W, London, ON N6H 5M7, Canada
Phone: (519) 473-5400
moc.rolyatdnanitsua@ta
State: Ontario
Zip Code: N6H 5M7


Update Info
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Reviews
My experience with Austin and Taylor was extremely disappointing. My family did an massive renovation to our house 2 years ago and we were so excited to buy the final touches to completely our dream home. We knew that Austin and Taylor had a reputable name from staging the dream homes around the London area. But they have you fooled for sure, the furniture is not meant to last its made just to look good. All Austin and Taylor is good for is stealing your money for their expensive products. None of their products are meant to last, we had bought an complete living room furniture set which was extremely expensive as we were told it was built till last. 3 Weeks into receiving our furniture we found it was all piling. We obviously made a compliant to Austin and Taylor and they came out and gave us a ‘shaver’. They told us to solve the problem we would have to shave our furniture. ARE YOU SERIOUS? With spending the money we had on our furniture there should be no reason why you need to “SHAVE” your furniture once week. Austin Taylor is nothing more than an expensive store who doesn’t take pride in there products, customer service or workmanship. With this being said we had ordered a custom dining room table set to fit our dream space. It was custom built by the builder in the store, of course it was expensive because it was custom, it was by Austin and Taylor and apparently “good quality” With that being said it scratch the day we got it by placing a fork or glass on it, not to even mention the chairs are all beat up and destroyed by just the little buttons on peoples jeans. I would avoid doing business with Austin and Taylor, you are better off going to your local furniture store as they will have better quality furniture and you will get a better quality for your money.
8 years ago (02-06-2017)
I've been working with Heather to help decorate a number of rooms, after I renovated my kitchen, family room and den. As well, Mike made a custom waterfall wall for my big screen TV. Beautiful. Heather and everyone at Austin & Taylor have been amazing. Top notch service, and any concerns have been addressed quickly and efficiently. This has been a wonderful experience. I plan on only dealing with Austin & Taylor, and of course with Heather. An amazing team.
9 years ago (01-09-2016)
I have gone into the store on three separate occasions with the intention of purchasing a couch. Upon my arrival each time, I was not greeted by an employee. I browsed around the store for several minutes each time, waiting to be approached by a staff member to aid in my search and answer my questions. However, this never occurred. However, this is ironic, because there always seems to be a group of employees chatting among themselves each time I visit the store. Apparently the sales staff do not work on commission at Austin & Taylor, as they certainly did not want my business. I will be extending my search for a couch to a more reputable store in London with have a friendlier group of employees.
9 years ago (31-01-2016)
I ordered a very expensive office chair (5K) in October which was promised before Christmas. I get absolutely no customer service from them having to call to find out the delivery status. I understand that there are things that are beyond control. What I cannot understand is how they can be so dismissive when I call (weekly) trying to get updates, nor do I ever get a proactive call from them. Never again and had I known, I would have ordered the chair through a store in Kitchener.
9 years ago (16-01-2016)
Website is hard to navigate and incomplete. No prices. As a result will not be visiting the store. The best way to grow your business is through your website and social networking. Look into it.
12 years ago (14-11-2013)
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