Avalon Playa Vista

Reviews, get directions and contact details for Avalon Playa Vista

Address: 5535 Westlawn Ave, Los Angeles, CA 90066, USA

Phone: (310) 439-3458

Website

State: California

City: Los Angeles

Zip Code: 90066

Opening Hours

Monday: 9:30 AM – 6:30 PM
Tuesday: 9:30 AM – 6:30 PM
Wednesday: 9:30 AM – 6:30 PM
Thursday: 9:30 AM – 6:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: Closed

Update Info

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Reviews

I have lived here for 6+ years and I have lived in many different apartments here from 2 bedrooms to a 1 bedroom. Ive seen it change and update over time. They remade the gym, pool and repaint the building. They are always keeping things clean and nice. The office has always treated me well and making sure my issues got resolved very fast. I plan on staying here as long as I can.

 8 years ago (06-12-2017)

When searching for an appartment remember that the staff is an important component to your happiness in your new home. Andrea Del Rio, Stephainie Ruiz and their manager, Michelle McCarthy work seamlessly together to provide exceptional customer service. Their method of communication with each other, their desire to ensure the happiness of their client community and the joy they have for the work they do, make Avalon Playa Vista an additional reason why this home is the right choice for me, my husband and our four-legged Golden Retriever son. Thank you ladies for your dillegence, attention and responsiveness. Corporate needs to be aware of how valuable you are to this organization. Thank you.

 7 years ago (29-03-2018)

I waited until my security deposit situation was determined until working this review and I will make it clear I am PISSED with how Avalon Bay handled this. They over charged our security deposit hundreds of dollars when in fact, outside of replacing the carpet there were no major damages. They charged $240 to essentially paint over 8-10 screw holes that WE SPACKLED. This is a good time to bring up that I built homes for a living and know how much construction actually costs. Avalon let's their contractors charge absurd amounts for their services and then passes the bill directly to their previous tenants.

A little more about the horrible process: I go in to discuss this matter with management and they say they're unable to pull pictures of my apartment up, therefore we have nothing we can review in person. At this time, I was told I would at the very least have the painting charge reduced (well, get to this later, but it was never reduced). So I'm told now that I have to contact a national # to fight this outrageous extra, but management WOULD ALSO CALL and help with the process. I call them and tell them my position, this is when I learn that management never bothered to call. They tell me it will be a few days to review.

I get an email a few days later saying if we don't pay in full this will go to collections agency. That promise by management to reduce the paint chargec? Never. Happened. Now, Avalon is threatening my credit history over an unnecessary bill from a tenant who provided them zero headache during our time living their. We didn't even bother them with a broken microwave they promised to replace when we first moved in, but they never got around to it.

Overall I'm extremely disappointed that Avalon is squeezing additional money out of their previous tenants when moving costs are already a burden. Avalon Bay was uncooperative and unsupportive in coming to a resolution over this matter. I expected better from a company whom is already leasing at such high premiums for what they're offering.

Thanks for running an otherwise decent experience. I will NEVER live in one of your apartments again.

 7 years ago (06-03-2018)

I moved in here 3 months ago and it has been awesome! The location is amazing and there is a Whole Foods, CVS, movie theater, shops and tons of restaurants within walking distance. The leasing staff is so friendly and has been accommodating to all of my needs and questions. It's also really clean and I can always find parking here. My favorite amenities are the pool and the fitness center. I keeping seeing reviews about fire alarms going off, but I haven't had that problem in the 3 months that I have lived here. I definitely think Avalon is the best bargain in Playa Vista and highly recommend checking it out.

 8 years ago (11-09-2017)

The staff has excellent customer service and the maintenance crew has been so nice! The amenities are excellent and the location is perfect! My apartment is walking distance to the Farmer's Market that is open every Saturday, Whole Foods, the Cinema, CVS, a gas station, restaurants, the best nail and hair place (Varnish Lab and Beach Beauty Lounge) and Starbucks. I love it here!

 8 years ago (12-10-2017)

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