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Banana Republic

  1. Central San Jose
  2. Santa Clara Clothing Store

Reviews, get directions and contact details for Banana Republic

Address: 2855 Stevens Creek Blvd, Santa Clara, CA 95050, USA
Phone: (408) 260-4760
State: California
Zip Code: 95050


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Reviews
I bought pants and did alternation here. They never let me know if I can pick them up. After half month waiting, I decide to called them. They are so rude, just hang my phone without saying anything. NEVER do any alternation here, unless you want to waste your time calling again and again !!!
7 years ago (02-12-2017)
Staff were not mindful of their costumer they let you wait and not bother to help you. Even store manager would just shrug her shoulder when you are telling her your concern. They need to be trained more How to work in retail.
8 years ago (23-10-2017)
Horrible customer service. Put some clothes on hold supposedly for 24 hours at 8:30pm, my wife showed up at 12:30pm next day during lunch time and they had restocked the clothes. My wife didn't know my exact size so she couldn't buy it. I just came back a few days later picked the right size and upon check out the prices are more expensive. I ask for the manager, explained my situation and she refused to honor the previous price. She was very rude and just walked away saying she wouldn't make the adjustment. Not that she couldn't but she wouldn't. Will be calling corporate and making a formal complaint.
8 years ago (24-09-2017)
My go to store. At one point most of my wardrobe consisted BR stuff. After a lull over the past few years, more stylish offerings seem to be back. But unless you buy things on sale, things are always overpriced IMO. The store itself is well laid out. The service, while not stellar, is adequate and they usually know when to leave me alone.
8 years ago (07-05-2017)
Good collection and awesome sales
8 years ago (11-06-2017)
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