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Banana Republic

  1. Wisconsin
  2. Appleton Shoe Store
  3. Appleton Department Store

Reviews, get directions and contact details for Banana Republic

Address: 4301 W Wisconsin Ave, Appleton, WI 54913, USA
Phone: (920) 380-1186
State: Wisconsin
Zip Code: 54913


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Reviews
During my last visit I was helped by an older employee named Sean. He was incredibly rude and snotty and seemed as if he didn't even want to help me. I was very disappointed and I definitely won't be spending anymore money at this store!!
8 years ago (18-07-2017)
I recently moved up this area in Appleton, WI from downtown Chicago, Il. When I moved up here, needless to say there was very limited retail shopping relatively speaking to Chicago. I have shopped at Banana Republic off and on in the past, but when I moved up here I found myself shopping a great deal more. In fact, I have purchased several shirts and 3-4 dress pants along with other accessories in the past 2-3 months. Well, one of those dress pants I purchased didn't quite fit me due to my build. I had worn them once and quickly realize I grab the wrong pair that was a slim fit. I know the POLICY and because of that I asked an associate working while I looking around one day if they could simply exchange them for another pair, even though I didn't have a receipt. Today I went in to do so and the staff said because there is no receipt and I did wear them, there isn't anything they can do because that's the POLICY. I am a Regional for a certain Retail company and I understand how policies work and that they CAN do something for me and there are EXCEPTIONS to be made for loyal buying Customers. With that said, I even reached out to Customer Service and they said the store staff isn't willing to do anything for men, despite this. Considering the Company's Q1 and Q2 performances, I would expect leadership to do and managers to change their approach and increased their Focus on creating a unique Customer experience and going above and beyond to find solutions for all their Customers, especially those who spend a great deal of money on their stores. What I would to see happen, is 1) The DM/ Regional reach out to me so I can discuss this with him/ her and 2) The manager at this location make an exception for a Customer who spends a great deal of money in her store. If she does not, she will lose my business altogether.
10 years ago (04-09-2015)
I was lucky enough to have stopped here while looking for a christmas outfit. The sales associates were very friendly and willing to take the time to help me find the perfect outfit. And trust me, it wasnt easy! Celebrating christmas in "banana" felt great! THANKS!
16 years ago (29-12-2009)
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