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Reviews, get directions and contact details for Banfield Pet Hospital

Banfield Pet Hospital

Story

Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 130 Jct Dr W, Glen Carbon, IL 62034, USA
Phone: (618) 692-9410
State: Illinois
Zip Code: 62034


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: Closed


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Reviews
I had a concern for my dog and they fit me in immediately the next day. Very friendly staff!
8 years ago (26-08-2017)
15 dollar disposal fee for a broken bloody toenail (yep, still have the bill)? really? I felt emotionally manipulated with almost two hundred dollar fee for a toe nail. But, I was such an emotional mess with the blood and such that I couldn't think well when I was there. It was later, when I could recover that I resented almost two hundred dollar for a bloody toenail. I will never go back. Had I never been such an emotional mess, I wouldn't have agreed to it (but with all their scary scenarios of what would happen if I didn't do this or that)...
9 years ago (13-12-2016)
I love this vet! We have been taking our cats here for over a year. Our older cat is in kidney failure and so we are in the office often (2+ times a month) buying IV fluids for her or seeing the vet for appointments. We have her on a wellness plan and it has saved us SO much money! I love being able to bring her in for free anytime we need to. The vets, techs and office staff are so sweet, caring and down to earth! HIGHLY recommend bringing your pets here.
10 years ago (14-08-2015)
Worst experience ever! I will NEVER take my dog to a Banfield again. The entire staff is incompetent and try to hard sell you on products and services you don't need. They care more about their profits for the day, rather than the well-being of your pet. I took my dog to have a wound looked at and make sure it was healing properly. When the vet initially suggested pumping her full of medication I declined because she wasn't in any pain. After implying that I was a bad parent if I didn't give her the drugs, I agreed. My dog was so overly medicated that I had to drag, my normally hyperactive puppy, out of the store and carry her to the car. She got home and passed out in the doorway and didn't move for an hour. Since waking up, she has been sick an vomiting non-stop; all because of drugs I didn't want to give her in the first place. I will never put my dog at risk again visiting this place.
12 years ago (25-06-2013)
When we got our new puppy we started with Banfield and bought the Wellness Plan. Each time we went in they tried to upsell additional services. I felt the focus was on making a sales quota not on the health of my puppy. When I finally needed to take the puppy in because he was sick they said they were too busy to see him. They said to call the OFallon office who said they were too busy too. Time for a new vet!!!!!
11 years ago (11-07-2014)
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