Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 1386 Atwood Ave Suite 40, Johnston, RI 02919, USA

Phone: (401) 942-2259

Website

State: Rhode Island

City: Johnston

Zip Code: 02919

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Banfield has preventative care program for which I pay over $700 annually for my three cats.After waiting a month for this appointment, I am waiting in a treatment room for 25 minutes after the appointment time!  In here alone with my cat, with no idea as to when I may be seen!! Dr Carlson is an amazing Vet, but this "hospital" leaves much to be desired.
FOLLOW UP: 40 minutes after my appointment time the practice manager comes in to tell me the receptionist told me the doctor was delayed- she did not, and after all it is a doctor's office! She was both insincere and put out that I was unhappy. When I asked her where doctor was, she stated "on her way in but now had to wait because you asked to see me". Really? The contract I signed for this service would penalize me for early cancellation, so while I love this doctor, I will continue to follow up with corporate on the attitudes and practices of this facility.

 7 years ago (11-01-2018)

The very best. So helpful and nice

 7 years ago (25-03-2018)

All 4 of my purry munchkins see Dr. Arnold - still a new & young vet, she is one of the best general practice vets I have come across. She & Dr. Carlson trained under Dr. Holmes, whom was my oldest's previous vet before she left Banfield. I've only seen Dr. Carlson in lieu of being unable to get an appointment with Dr. Arnold, but they both are very sweet & knowledgeable & really enjoy their jobs.

Dr. Arnold has a lot of heart & her goal, as told to me, is to watch her patients grow old.. 3 of mine have seen her as kittens. I ask for her every time & don't mind Dr. Carlson being their backup.

My rating isn't directed towards the 2 of them, I rate them 4 1/2 stars, but the bigger picture is about Banfield.. I agree with the comments from others regarding the staff, I have had it out with many of them as far as incomplete or even inaccurate info.. sometimes I think they are too big for their patients to be able to care for them without being "babysat". Why do I stay?? Because Dr. Holmes previously & Dr. Arnold & Dr. Carlson now both do care, I feel comfortable & confident having my babies with them. I like the Banfield plans, I just wish the staff & computer systems are more in sync so I can care for my babies as I do & leave the rest up to Banfield..

 8 years ago (24-06-2017)

staff is nice, but when my dog is sick and I'm trying to explain what's happening it helps if you let me finish and not rush me off the phone..

 8 years ago (15-07-2017)

Staff is nice. but the service is constantly a long wait. I feel the staff is all uneducated and dont know what they are talking about half of the time. Can never get my puppy in , its always a "drop off" which hes usually there for 6/7 hours which is absolutely rediculous. Hes stuck in a cage for hours & they probably dont even give the pets water nor take them outside. Service needs to be improved ! 
"

 8 years ago (10-05-2017)

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Banfield Pet Hospital

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