Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 10030 N 90th St, Scottsdale, AZ 85258, USA

Phone: (480) 661-6611

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State: Arizona

Zip Code: 85258

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Reviews

This is the worst vet hospital, I have been paying plan for years and the service is the worst, they did't know what they are doing and always I have to use a private place for a special treatments for my dog when is really sick because they are always full and no appointment available. The girl in the front desk that answer the phone is like a machine, so rude and no sensible her response is go to emergency vet hospital or wait for an appointment next week, really?! this is not an answer for a health care company that is in all over the country and has a helthcare plans, or answers like: I can't give you any information I already leave a message, hung up and listen you voice mail. This is a place of bussines but not for care of your pet, If you love your pet save your money and go to another place. I have to put 1 star because there is not option to leave empty.

 8 years ago (22-08-2017)

Prompt service, super friendly staff, always informed and attentive to any concerns I had

 9 years ago (28-01-2017)

I have been using Banfield for years, and this level of service is unacceptable. They refuse to answer the phone, and hang up to ensure that I can't leave a message. Something is very wrong here. 

 10 years ago (18-05-2015)

I'm glad to see that other people have had good experiences here, but mine was horrible.  I have been using Banfield hospitals for 12 years and I have never experienced such unprofessionalism.  The vet tech spent most of her evaluation rolling her eyes at my questions and concerns, and twice informed me how she was not looking forward to my appointment - this was my FIRST visit to this location!  I told her I wanted to discuss injections for my cat's arthritis, she responded that they hated doing that to cats that bite.  She didn't want to be inconvenienced.  After she brought my cat back from the exam, she informed me that "this is not my favorite patient."  She didn't inform Dr Stokka of my questions for this appointment, which delayed the appointment by another 40 minutes.  I have concerns that she would cause harm to my pets and I am highly unlikely to go back to this location.

 13 years ago (29-12-2012)

Great atmosphere and the staff are friendly and efficient. 

 9 years ago (27-06-2016)

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