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Banfield Pet Hospital

  1. California
  2. Pinole Hospital

Reviews, get directions and contact details for Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 1380 Fitzgerald Dr, Pinole, CA 94564, USA
Phone: (510) 223-3884
State: California
Zip Code: 94564


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Reviews
Horrible customer service and overall incompetent. Spent 20 minutes trying to make an appointment for a dental. They even called the day before. But no one checked my plan till the day of at 7am to find that the dental wasn't covered. Overall they just stuff your animal with useless test and uneccessary medication for profit. They do medical tests and give antibiotics/vaccines before they even get the results of the medical tests. Biggest waste of time and money.
10 years ago (06-03-2017)
The staff is knowledgeable and friendly. They work hard to solve problems with pets. The convenience of having a pet hospital and Veterinary Services combined with a pet retail store is very helpful for people with busy lives.
10 years ago (19-01-2017)
Called to ask if they can clip the nails of our pet and they tell me it first needs a rabies injection of which the price is 21 +70. Quite expensive so I let them know I need to think about it. Suddenly there is a coupon on the internet wich removes the 70 if I print it out. When I call back to make an appointment, where I specifically mention it's for the rabies injection (which they required themselves in the first place) I get an appointment for 17:30 the day after tomorrow. After I get there and signed in mentioning I have an appointment for 17:30 they let me wait for half an hour while all kinds of people that came after me walk in. Only when I ask what is going on and let them know I have to pick someone up they let me see the vet. Then the vet simply tells me, just like that, that they don't carry rabies and don't do appointments at that time, just walk ins. Incredibly disrespectful.
12 years ago (31-01-2015)
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