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Reviews, get directions and contact details for Bank of America Financial Center

Address: 240 Randall Rd, Lake in the Hills, IL 60156, USA
Phone: (847) 915-3737
State: Illinois
Zip Code: 60156


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Reviews
What happened to the previous manager? Every time I walked in the bank before I would be greeted and asked to be helped. Now, you walk in and nobody even sees you. You asked to be helped, they tell you that only the manager can help. The manager has no customers and he is in one of the offices. I waited 10 min. and the manager wasn't available to help, so I left. I came back the following week. The same story. Nobody even sees that you walk in. I'm sitting down and I wait for somebody to come and help me and the staff just walks by you. They don't even ask if you need help. I'm very disappointed with this location. Very poor customer service.
8 years ago (12-09-2017)
Fantastic customer service and quick turn-around times. Laurel in particular is extremely helpful, kind, and professional.
8 years ago (31-05-2017)
Terrible experience. We asked what to bring and we were given the incorrect information. The employee we worked with was no help at all. Complete waste of 3 hours and my only day off.
8 years ago (01-06-2017)
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