Currency Exchange

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Address: 160 Randall Rd, Lake in the Hills, IL 60102, USA

Phone: (847) 854-3046

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State: Illinois

Zip Code: 60102

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Reviews

I have been coming here for a lot of years. I can't remember, its been a long time. They are always friendly, quick...and it's cheaper cashing checks here too. Banks want to charge you $10 dollars.. Are you kidding me. That's also why I come here. They do so much here, they make it convenient. License plates, paying bills, they do it all.

 7 years ago (12-11-2017)

Great place, but if I was the manager,I would hire someone who  wants to work.... to replace Malane, people like her, should stay home and drink a beer, it was right after Thanksgiving, looks like she had a hangover or something, who force her to come to work?? She gave me hard time!!!! Will be nice to lose their customers and to stay home with no job,  probably then they will understand how to deal with the clients!!! BTW how i can put 0 stars???

 7 years ago (24-11-2017)

I receive a text thanking me for my business here at this location, I call because this text mentions my name in it ... and I've never been here in my life let alone have a visited a currency exchange in over a year. The lady was extremely unhelpful, kept telling me I shouldnt worry about it there's nothing she could do for me. That maybe it was the wrong number someone entered in, but yet it has my name in the text. Then her excuse was then it was probably from a year and a half ago from when you were last at the currency exchange, I explain but it list her location specifically and I've never been there. Then her response was well i don't know but I wouldn't worry about it. I'm sorry if this is a sign someone is trying to steal my identity I should be worried and thank you for showing your company doesn't care if your assisting someone in stealing someone else's identity! I wouldn't trust these people with anything in my opinion.

***** update
The manager herself called me when she caught wind of my situation, she was very apologetic and helpful. Explained how this occurred and how they resolved the issue. I am extremely grateful that she gave me the answers I was looking for that eased my mind. And that she was going to explain to the employees to have more attention to detail l to make sure this doesn't occur again for anyone. This will be my reasoning for 1 star to 3

 8 years ago (07-10-2017)

Usually pretty rude when I stop in. Have had had a few eyerolls as well.

 8 years ago (25-10-2017)

This is the best currency exchange.  I have been working with Malane since she was at Cary Currancy.  They know their stuff

 8 years ago (22-06-2017)

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