Bank of America Financial Center

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Address: 4120 San Pablo Ave, Emeryville, CA 94608, USA

Phone: (510) 273-5690

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State: California

Zip Code: 94608

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Reviews

Takes way too long! They have tellers, just not assisting customers.  I understand that you may only have 4 people in line but it's 5 min. per customer... just way too long...

 8 years ago (29-08-2017)

Staff was friendly and helpful. Even saved me some money on the transaction I needed to perform. Would definitely go back here. 

 8 years ago (03-06-2017)

Worst experience of my life. Waited in line for about 45 mins because they only keep 1 teller window open, despite the fact that there were SIX employees working that day that were literally doing nothing. People began to get agitated so I asked the manager why they wouldn't open another teller window and I was told "Waiting in line is a choice, and that's the choice YOU made.." After telling me this, her and the other employees continuing doing nothing, and laughed and made fun of other customers that were coming in and leaving due to being treated rudely. I would NOT recommend this place and I strongly dislike the way that manager treated myself and others in line.

 8 years ago (09-05-2017)

Just ok customer service.......BofA notoriously lacks great service to me

 8 years ago (06-06-2017)

Customers service is always too slow, the employees seem overwhelmed with the number of customers waiting. Lines are always too long -- on average I usually spend an hour waiting to be helped. They really need more cashiers. Corporate can save money in other ways, not compromising their customer service.

 9 years ago (29-12-2016)

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Bank of America Financial Center

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