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Reviews, get directions and contact details for Bank of America Financial Center

Address: 67 Winthrop Ave #1, Lawrence, MA 01843, USA
Phone: (978) 685-4411
State: Massachusetts
Zip Code: 01843


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
If I can give this location 0 stars, I would. I have been with Bank of America since 1997. I have never had a problem with in-branch banking until this one. I always keep my banking very easy by using my phone or the ATM. But there are times when I have to go in . One word....LAZY! Most of my family members have accounts in Bank of America and they all had bad experiences here. First of all, 99 percent of the time it's just one teller. Also, my father and brother tried opening an account since this is the closest branch to us and they were given stupid excuses for not opening the accounts. One was, "We don't open new accounts on Saturdays". WHAT?They had to go home and open them online. Just recently my brother tried to withdraw his direct deposit and was told he didn't have enough, which he did. I feel like they just don't want to do the work when it is a Friday or Saturday, especially when their lines are out the door. It's sad that I can even trust going in here anymore. I love this company but something needs to be done with these branches and their poor customer service.
8 years ago (17-03-2017)
DO NOT GO TO THIS BANK. They will profile you and, based on the color of your skin and what language you speak, customer service will change. If you don't speak Spanish don't expect good service. If you're from out of town don't expect good service. They're slow and the wait time is insane. Don't expect a drivers license to get you anywhere, apparently they have to have passport or citizenship certificate to get anything.
8 years ago (30-06-2017)
Go somewhere else! They are not customer oriented. After waiting on 1 working teller they tell me I need to wait on one other working individual to do a wire transfer. Mean while two other ladies sit around doing nothing. A store this size should not only count with 1 teller! Very dissatisfied!
9 years ago (26-07-2016)
Yet another lame Bank of America branch. Only one color in the middle of the afternoon with the line going back to the door. I was told they're hiring but I don't buy it. Maybe they should offer their workers better pay.
10 years ago (17-07-2015)
I have issues on my account and they just say me the I need wait one more day for do something cause they no have time for take care of me, go to other office if you want save time
9 years ago (12-11-2016)
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