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Bank of America Financial Center

  1. Illinois
  2. Hoffman Estates Finance

Reviews, get directions and contact details for Bank of America Financial Center

Bank of America Financial Center
Address: 800 E Higgins Rd, Schaumburg, IL 60173, USA
Phone: (847) 605-0100
State: Illinois
City: Schaumburg
Zip Code: 60173


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
One of the worst banking companies out there. Every time ive visited they prove to my why ill never bank with them. Cant wait till someone buys them out and makes them a decent Bank
7 years ago (07-02-2018)
Where do I begin, this is the absolute WORST bank branch I have ever been to. First of all the drive thru takes forever. No one is ever in the drive thru you have to sit there and ring the buzzer for ten minutes then someone finally shows up and I asked for a deposit slip and they walk away for another ten minutes!! This happens EVERY SINGLE TIME I go through the drive thru. I shouldn't have to wait 20 minutes ( not exaggerating ) their excuse is the same every time "oh we are so busy" I was so mad I drove around and parked and went inside and it's EMPTY!!! The employees at this branch absolutely do not care about customer service one bit I hope to God upper management sees this or a regional manager and does something about this. The drive thru needs to change ASAP and so does the customer service this is the worst bank in the Schaumburg/Hoffman area.
8 years ago (22-11-2017)
Poorly managed branch. The major traits include: 1. Customer avoidance, starting with their phone being silenced and never picked up. I paid a visit to the Manager and called the branch number in front of her, nobody picked up with plenty of staff available. Branch staff hiding backdoor. 2. Persistent attempt to delegate all their responsibilities over to customer, to resolve an issue, all they do is hand you a phone number, so you can do the work for them. They are there just to collect your money. 3. Unable to resolve basic customer service requests. Expect lack of improvement, (I'm their customer for 2 years now) and unwillingness to help, with professional smiles on their faces. Horrible experience.
9 years ago (14-12-2016)
One of the worst branch I have ever been to. When I went there to withdraw money, supervisor never on duty to sign and they refused to give me money even there were 5 people working inside. This is not how I expected BOA customer service. Very disappointing.
8 years ago (07-06-2017)
Were able to quickly help me with a certified check snafu the morning of my closing, and I made it to the appointment on time.
9 years ago (23-06-2016)
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