Bank of America Financial Center

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Address: 304 New Byhalia Rd, Collierville, TN 38017, USA

Phone: (901) 853-6800

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State: Tennessee

Zip Code: 38017

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Reviews

Bank of America is known for it's ridged big bank policies. Not only will you have to deal with those ridged policies at this branch but be prepared for long lines and inflexible/insincere management. Try First TN or Renasant Bank for a better customer experience.

 8 years ago (27-04-2017)

When you visit a bank, especially during the holiday season, and the manager and her staff helps you with your queries, is constantly by the door greeting customers and helping senior citizens while ensuring your work gets done, you know you've chosen the right bank. Please keep up the good work

 9 years ago (15-01-2017)

Service is consistently slow. Need more tellers

 9 years ago (30-12-2016)

By far, the worst managed BofA branch I have ever used. The tellers are amazing and try as hard as they can to make the best of a bad situation, none of the issues are their fault. They are just doing their jobs. BUT...the management is by far not qualified to run a branch. If you only have 2 tellers on duty, how does it make sense to pull one off to "direct line traffic" and make ONE teller run both the drive up window and walk up traffic.Especially when there are maybe 5 people in line. Everyone was standing in line looking at the "traffic coordinating" teller and wondering why are you standing there and not in a teller station!?!?!?!?! Also, watching her try to explain to a 95 year old man why she had to stand there instead of working as a teller, was priceless...the man said.."..this is crazy!!! not very efficient!!!!..." I only plan my trips there when I have at least 45 minutes to waste...

 10 years ago (30-04-2015)

Very poor service. I've never had a pleasant experience here. I've been to a lot of banks in this town & this one is by far the worst. If you go here I hope you have all day to wait.

 10 years ago (25-10-2015)

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