Bank of America Financial Center

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Address: 31531 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688, USA

Phone: (949) 951-4136

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State: California

Zip Code: 92688

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Reviews

This bank is the worst! They can't change out a $20 bill for singles without doing a background check on their customers. Really???!! Can't their tellers count without using a computer/calculator. Just the dumbest group of employees I've encountered. Customer service is non-existent. This is not my first bad experience here. So I went to Wells Fargo where they handled my change request quickly, accurately and with a smile. I was in and out in a matter of seconds without swiping card, entering my PIN or waiting for a nit wit teller to have to type the denominations into a computer screen because B of A can't trust their employees with the simple task of counting money. YOU'RE A BANK and that's what bank employees SHOULD be able to do.

 8 years ago (12-06-2017)

Not sure how the inside staff is, but it is rather inconvenient that your ATM's are consistently out of service.

I would recommend that you invest time in fixing them as your clients who entrust you with their business should have a convenient experience when withdrawing or depositing money .  There are other options after all.

 9 years ago (03-12-2016)

Has to be the slowest banking service on the planet. Now I know why I don't bank with them. 

 8 years ago (02-03-2017)

This B of A rocks !!!
Great service

 8 years ago (25-02-2017)

I come here once a month and a line out the door everytime!

 9 years ago (03-12-2016)

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Bank of America Financial Center

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