Bank of America Financial Center

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Address: 6900 Bancroft Ave, Oakland, CA 94605, USA

Phone: (510) 615-1801

Website

State: California

Zip Code: 94605

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Reviews

Horrible service lines out the door with only one teller... embarrassing branch

 8 years ago (23-09-2017)

DO NOT GO TO THIS BANK!!! They have all these computers and stations for tellers but literally have one teller open and 3 other people not doing a thing! I know it gets busy, but there was 20+ people in line and the only reason the manager GLENDA BRADLEY came out of her back security office was because another woman was raising her voice and complaining and when GLENDA finally came out of hiding she and the rest of her staff did little or nothing to help the line go down. Worst bank ever, management and customer service are sub par at best. 

 8 years ago (07-04-2017)

This is the shittiest bank in America. Literally.  Every person who works here should be fired and it should be closed.

 8 years ago (31-05-2017)

This branch location suffers from having ineffectual and shortsighted management. They do things to cut down on their costs that comes at the expense of the customer service experience. One of these such things is without any sort of posting notification they lock their doors 45 to 30 minutes before the posted closing time. This seems like something one would share with the customer by posting the time that they accept customers as their hours of operations. Another example is that in my experience no matter how swamped they are they never have more than two tellers working the window, even though there is a half dozen of them. Don't even get me started on how unappreciated it makes me feel as a customer to watch your employees shoot the breeze with each other for 20 minutes while I'm stuck waiting in line because there's only a lone teller to deal with a dozen people. 

 9 years ago (24-02-2016)

It's ok

 9 years ago (26-12-2016)

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Bank of America Financial Center

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