Bank of America Financial Center

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Address: 727 Massachusetts Ave, Cambridge, MA 02139, USA

Phone: (617) 868-3543

Website

State: Massachusetts

City: Cambridge

Zip Code: 02139

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

People were friendly but frustratingly slow... two-finger typing, asking for my SSN 5 times (I counted, and they had me write it down on a post-it note the last time), system going offline in the middle leading to them asking for all of my information a second time, etc. A process they said would take 15 minutes took me over 50, and I couldn't even complete it. Facilities are nice but go in there with a very cool head.

 7 years ago (26-02-2018)

Great place to get some daydreaming done, whether you're a customer or a teller. Bring a snack to tide you over. If your prone to getting pissed about terrible service, drive to Belmont to do your bank of America business. This place is a disaster otherwise. The five star rating individuals are employed here

 8 years ago (29-09-2017)

I needed to cancel my wife's debit card because she lost it, however the associate cancelled mine.  Now I let my wife borrow my card for today (the day before thanksgiving) so she could go grocery shopping, but when she went to pay for a carriage full of groceries the card did not work and was the only card she had on her.  So thank you Phillip for the embarrassment and now I have to leave work early and make my 40 mile commute back home to the south shore.

 8 years ago (22-11-2017)

@2pm, only one cashier who is obviously not capable. Took 25 minutes for one customer. Had to wait for 40 minutes to get serviced. Over staffed on the loan section. Complained to the floor coordinator and he said sorry we have only one cashier. You don't see there is a long line and not moving?

 8 years ago (20-11-2017)

Slow! Always understaffed. Unorganized. 

 9 years ago (30-01-2017)

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Bank of America Financial Center

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