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Bank of the West

  1. Wyoming
  2. Cheyenne Bank

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Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 1515 Dell Range Blvd, Cheyenne, WY 82009

Address: 1515 Dell Range Blvd, Cheyenne, WY 82009, USA
Phone: (307) 634-5831
State: Wyoming
Zip Code: 82009


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Reviews
I find this branchon Dell Range very undermanned. While the branch manager is trying to be professional she comes across very very condonsending. This account was my mother's. The only reason I kept it open in my name was for my memories of her. While because of the manager's condonsending attitude I have chosen to close this Itty-bitty account and deposit it into my accounts at Blue FCU. I went to the Carey branch and with drew $1600 of this itty-bitty account. In a week I will be back to close it totally. I am just hoping other people like my mom who have very little are not treated in a condonsending manner.
8 years ago (02-10-2017)
As a rule, I usually opt for drive thru banking but I like to go inside at this branch because the staff always remember me. The tellers are always kind, courteous and wearing smiles!
8 years ago (20-05-2017)
Very poor customer service. I've banked at BOF for over 10-years. Mainly in Boulder CO where I have received excellent customer service. Set up a small account here for Amazon purposes. Called the customer service person there and transferred all mail to my Boulder address. Got a call from a collections person saying account was over drawn. They didn't even have the professionalism to call me to let me know I was overdrawn before sending me to collections. They were still using an outdated address. Branch manager said calling before collections was a courtesy and not a requirement! What poor business accumen since the the better a customer's credit the more money they can borrow. I would never use this branch again. Extremely disappointed since I have banked with BOF for over 10-years with a perfect history. It always amazes me how the employee mentality even with this branch manager is to do the bare minimum. As a business professional I need to get results. Too bad my credit score has now taken a big hit and I will not be able to take any loans out for a while now because a branch manager was lazy. Extremely disappointed with BOF in general not being able to rectify this sloppy and lazy behavior on the part of this branch manager. Jeff A. Boulder, CO
11 years ago (21-08-2014)
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