BantamWesson

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Address: 165 Railroad Hill St, Waterbury, CT 06708, USA

Phone: (800) 992-2227

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State: Connecticut

Zip Code: 06708

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Reviews

My husband and I were customers for ten years.  When he died, Wesson still gave me excellent service for five more years.  I had to move and depended on their expertise. They helped me after a break in where all the copper piping was stolen in my house. Came to my home once at two in the morning. Made sure my home was always taken care of in the winter through excellent monitoring. Being a home owner from thousands of miles away would not have been possible without their help. I was grateful for their excellent customer service.  My thanks to Wesson.

 9 years ago (22-06-2017)

We have been a customer for over 10 years and have always found the Wesson people to be professional, extremely courteous and friendly. They are thorough, especially  their repair & service people. Dependable and do the job the right way the first time.

 9 years ago (13-03-2017)

We found that we had no heat on Tuesday January 31st in the afternoon.  We called Wesson and they had a repair tech at the house within a couple of hours.  Unfortunately the Furnace could not be repaired.  Their salesman came almost immediately and gave a us a price on a new one.  We agreed and it was installed by 2 p.m. the following day.  The price was fair and the service excellent. You really can't ask for any better service especially in the dead of winter.  We will be having them do our A/C in the spring.

 10 years ago (17-02-2017)

Hi Thank you so very much for the excellent work on our Furnace. The Energy Techs were excellent and did identify themselves. Thank you

 10 years ago (19-01-2017)

Terrible.  I called stating that I had a hot water heater leaking water and flooding my basement.  They showed up very quickly, called me and told me I had a leaking hot water that needed to be replaced.  "Yeah, I know that already.   Did you replace it?" Nope, they just showed up, observed the obvious, left a $90 dollar bill and left before calling me.  Then they said they'd call back about installing it and never called back.   Absolutely terrible service.   Used me to make $90 (which I won't pay) in 2 minutes.  They lost me as a customer for sure.  Don't fall into their traps.

They also buy from big corporations like FW Webb, they don't support the small wholesalers.  

 10 years ago (12-10-2016)

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