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Reviews, get directions and contact details for Baptist Memorial Hospital Desoto

Baptist Memorial Hospital Desoto

About

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Address: 7601 Southcrest Pkwy, Southaven, MS 38671, USA
Phone: (662) 772-4000
State: Mississippi
City: Southaven
Zip Code: 38671


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
At the ER with my father with chest pain. He had a heart attack four months ago. In the waiting room for over two hours. We finally get back and had to wait four more hours for the lab tech to come and draw his labs. Keep in mind this is a 79 year old male with a significant history of CHF. After serious complaints they finally came. He ended up being admitted and we waited for a room to be clean. That took another four hours. We were notified that the room was clean and they were in their way to transport him. Two hours later, no transport. Only when the family went to get a wheel chair themselves to take him ourselves, they miraculously showed up. Bottom line: 12 hours later we finally made it the room. They left a elderly man with chest pain in the waiting room that long with at least 30 patients (most with flu symptoms) around him for that long. The labs took hours to get drawn and once confirmed he was having another cardiac event, hours to get transported to a room that had been cleaned for hours. I’m told they were “short staffed”. And during a flu epidemic. Classic management failure. Failure the take appropriate action in a timely fashion. Failure to staff adequately. Failure all around. Baptist Desoto needs new management and they need to learn customer service.
7 years ago (15-01-2018)
I was admitted here in 2015. Got excellent care in par with some of the best hospitals, arnd the country. Doctors were on time and nurses were very helpful. Methodist gave me wrong diagnosis and discharged me for which i was admitted in ICU for 5 days to get pulmonary effusion done. Food choice was bit funny but i think on the overall they would get 8.5 out of 10. Was able to get records in time and billing was fair. I would recommend this place for stern cardiovascular group
7 years ago (22-12-2017)
The last time I've been here was due to a kidney stone I was in severe pain the worst I've ever experienced in my life. I came by ambulance and I was told to wait in the waiting area as I was doubling over in pain. One of the staff members was rude with me and was not courteous at all. I had no problems with the doctors but the nurses/staff are the ones who need an attitude adjustment. I will never go back to this hospital I would rather die then be treated at Baptist Desoto. Good luck trying to make a compliant they take up for their own even when they're doing wrong they are a corrupt unprofessionally run hospital.
7 years ago (03-03-2018)
The nurses I had on Friday were great! But my goodness Saturday nurses were horrible!!! I love my Dr! He's very busy but he makes me as his patient feel as if I'm his only patient!!!
7 years ago (11-02-2018)
My mother was a patient at the hospital recently. The nurses and staff were wonderful. We had to have Hospice care. I cannot express how kind and thoughtful the Hospice team was to my mother and our family. They made a very difficult time more bearable.
7 years ago (15-12-2017)
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