Barnes & Noble College at Northern Michigan University Bookstore

Reviews, get directions and contact details for Barnes & Noble College at Northern Michigan University Bookstore

Address: University Center, 1401 Presque Isle Ave, Marquette, MI 49855, USA

Phone: (906) 227-2480

Website

State: Michigan

Zip Code: 49855

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 11:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Do not make this bookstore your first choice for books. they often have lower prices on barnes and nobles own website. let alone just shop anywhere else for a better price. if you do have to shop there for a specific book good luck as they frequently do not order enough and fail to give you an estimate on when they will be in stock next. the customer service is also lacking the only thing this store has going for  it is the apparel.

 8 years ago (06-09-2017)

You'd be better off ordering from Amazon. Poor quality, ridiculous prices.

 7 years ago (21-01-2018)

Since going to Barnes and Noble their already outrageous prices are now impossible for college kids. Two classes cost me over $700 for USED books.

 9 years ago (24-08-2016)

Bad return policies.

 7 years ago (22-01-2018)

I'm going to be blatantly honest here, the NMU bookstore wasn't great before the Barnes and Noble buy out, and it certainly hasn't gotten better. I have visited them three times this semester, and have been less than impressed every time. I preordered all of my textbooks four weeks before classes started, and when classes began, I was still waiting on 3 of my 6 books to arrive. Amazon could have had them to me within two days, for a lower cost. We'll call that strike one.

My second encounter occurred after I decided to drop a class. I dropped within the measly week that Barnes and Noble gives you for a full refund, so I figured it would be pretty simple to just return them for my $50. I was surprised to discover that I needed both a "drop notice", and a purchase receipt in order to return my books. Since I dropped the class without the assistance of a faculty member, I wasn't issued a drop notice. I did have a copy of my digital receipt, but my original was 400 miles away back at home. Turns out, they can't take the digital copy, for some stupid reason. Ended up just giving my books back and forfeiting $50, thanks Barnes and Noble. Strike two.

Strike three was just this past week. Since my life is slowly filling up with obligations and due dates, I decided to buy a nice NMU branded planner. In years past, the old bookstore had some high quality planners printed out and bound, that also had important academic dates and events, a really nice ensemble to have. That being said, it would have been really nice to have, if the bookstore bothered to keep them in stock. The one employee I was able to find who was willing to help me said that they were sold out (on week two), and that they were expecting a new stock in about 3 weeks. 3 WEEKS. In that time, my life would spiral completely out of my control, so that wouldn't work. I asked if they had any others, hoping for an even compromise. No dice. This bookstore, a self proclaimed "supply center for student success", can't stock a single goddamn plannar. Alright. I can, however, buy a cheap pair of Skullcandy headphones. Thanks, Barnes and Noble. That was strike three.

So, in summary, the bookstore has failed me three times, in only two weeks. I couldn't get my textbooks on time, which put me behind in classes. I couldn't return my textbooks for money, because of some completely foolhardy rules. I couldn't pick up a single plannar to try to get my life in order. The icing on the cake is the perpetually annoyed attitude of every staff member I encountered. I understand that it's a stressful time of the year, but can you please treat me like I'm not some Neanderthal when I'm asking you to pick up or return my textbooks, or when I'm asking you about your stock. That'd be great, but I doubt it's going to happen.

Overall, don't bother wasting your time at this place. If you need a T-shirt or some other gimmicky NMU branded thing, I suppose it's fine. Anything else though, Barnes and Noble has run into the ground like a lame horse. Take your business online, or to a more local place, not owned by a corporate giant.

 9 years ago (05-09-2016)

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Barnes & Noble College at Northern Michigan University Bookstore

Reviews, get directions and contact details for Barnes & Noble College at Northern Michigan University Bookstore

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