Basement Flood Protector, Inc.

Reviews, get directions and contact details for Basement Flood Protector, Inc.

About

To PREVENT flooding, we manufacture and install the most advanced sump pump equipment available. We CORRECT seepage with our proven waterproofing services.

Story

Basement Flood Protector has been a trusted, family owned business for more than 40 years with proven basement flood protection and sump pumps repair and installation. Serving the entire Chicago region, Basement Flood Protector delivers proven basement waterproofing, window well services, drainage engineering, and pump installation. When you need someone that you can trust with your biggest investment, our company will earn your trust with honesty and professionalism. Contact us today to schedule an inspection and see what we can do for you.

Address: 707 Rose Rd, Lake Zurich, IL 60047, USA

Phone: (847) 438-6770

Website

moc.liamg@ofnirotcetorpdoolftnemesab

State: Illinois

City: Lake Zurich

Zip Code: 60047

Opening Hours

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

I have to say I am very impressed with Basement Flood Protector!  I called mid-day and they were still able to accommodate me later in the same day with no "emergency call" fee but just the normal service charge for coming out to look at my sump pump issue.  Steve came out and was very professional, clean, respectful of my property, and very honest and transparent about my issue and options for resolution.  They didn't come out trying to sell me on a new primary or battery backup pump unless they felt it was absolutely necessary.  

I would definitely use Basement Flood Protector for all my future sump pump needs.

 8 years ago (08-08-2017)

Roger was the tech that came out to service our sump pump which we suspected was not operational.  He was on-time, very professional and polite, and quickly assessed and remedied the situation.  We were also impressed by the quick response time we received.  My husband had placed an initial call on Tuesday evening and at 8:00 a.m. Wednesday morning we were contacted; a service call was set up for approximately 10-11 a.m. the same morning.  Highly recommend this company.

 9 years ago (01-12-2016)

Minutes before walking out the door for a one-week vacation, we discovered that our sump pump had tripped the breaker and had failed.  UGH!  We had heard Jeff from his radio spots, so we gave them a call.  

WOW!  They were at the house within 2 hours and replaced our sump pump in 30 minutes.  The tech was fantastic, courteous and did an amazing job.  Our new sump pump was in incredible.  So solid, quiet and powerful.  

Compared to our previous sump pump, it's like we upgraded from a clunker to a Royals Royce.  I will never call another sump pump company ever!  Thank you, Jeff!

 14 years ago (14-09-2011)

Best sump pump system on the market. Love the responsiveness of the company and their friendly attitude. 

 10 years ago (24-11-2015)

High quality products installed by one of the most professional businesses I've ever dealt with!  I upgraded to a home with a basement about a year ago, and I simply can't afford to have it ever flood.  John stopped by and patiently evaluated the basement and two pumps and explained all of my options.  Their systems were priced similarly to what the local plumbing guys recommended - but the features and quality blew the other guys away.  No high pressure sales pitch, patient and helpful, and all around great guys.  You will not regret using these folks!

 14 years ago (20-11-2011)

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