Baskin Robbins

Reviews, get directions and contact details for Baskin Robbins

Address: 11912 S Strang Line Rd , Olathe 66062, KS, US

Phone: (913) 764-0031

State: KS

City: Olathe

Zip Code: 66062

Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 12:00-22:00

Update Info

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Reviews

I love Baskin-Robbins and their chocolate fudge is my absolute favorite. The employees here are great and do a fantastic job in serving amazing ice cream! I'll be back!

We love Baskin Robbins, but not this store.  Customer service is terrible, very rude.  No working restrooms.  You can only sit at their tables if there are four or fewer people and you buy an ice cream cone.  Tables are not for you to use if you but a cake.  It’s their COVID rule.

The person working today has had a rough life I think and needs a hug. Or a lot of hugs. Unfortunately, this review will not be one of them.  I'm having an extremely difficult time finding appropriate and articulate language to express how awful our experience was at this location. Things went from birthday fun to jarring aggression real fast while the associate enthusiastically explained that it's Baskin Robins "policy" that not only could our family 6 people not sit together to eat the $30+ cake we preordered for a 5 year olds birthday, but we were also scolded when asking for utensils to eat it with. "It's our policy, if you don't like that it's not my problem." Didn't realize this was a bring your own fork and seating kind of thing, but noted. The tables and utensils they have must be decorative. Company policy.  This is all totally understandable — they must've been overwhelmed with the zero other customers. I now understand why they do such high volume business.  Fortunately, after he escalated the situation by yelling and making the situation sound personal he offered to call the cops on my family. This was warmly accepted, though I think he was having a difficult time remembering the number. It's 911, please remember it for future instances.  He also challenged us to never return. I think we can match that energy while  trying to imagine what pathetic things this person is going to put on, what I hope, is the inevitable resume for his next big opportunity. Keep shooting for the stars big shot, you just haven't found the right place to accost families yet. Keep shining bright, you'll find it.

Great place. Great ice cream. Very friendly staff and very fast service. We don't have these in Springfield so we go every chance we get. This one has a Huge flavor selection. The employees know how to handle a crowd.

really good baskin robbins! it’s thicker ice cream, so maybe don’t eat a z-man from joes kc and then head to baskin robbins to eat ice cream. other than that, fantastic!

I loved this place! The ice cream was good I tried a scoop of the peanut butter cup and the service was very quick

Horrible. I ordered a 2 scoop sundae and I questioned if it had two scoops in it because it was in a small cup and it was so tiny . I was told it was because they use "kid size" scoops????? Wow! Don't be fooled this place is a rip off.

Very rude will never return went to another location and it was better service than this location so long baskin Robbins on strange line rd!

Great ice cream! Great service!

My favorite pralines & cream with Carmel sauce.  Yummy, no I don't need it but when having an done something that helps someone else, or just having a calm, peaceful day, do something to make "You" happy.  You are worth it.

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Baskin Robbins

Reviews, get directions and contact details for Baskin Robbins

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