Batteries Plus Bulbs

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Address: 1863 Hendersonville Rd, Asheville, NC 28803, USA

Phone: (828) 417-0816

Website

State: North Carolina

Zip Code: 28803

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Reviews

I ordered online for pickup at the store.  The battery was there as they said it would be and the process was quick and easy.  The store cleck was kind enough to carry the 53 lb battery to my car.  All went very well.

 8 years ago (21-05-2017)

I was having an issue with my iPhone. After CPR (Cell Phone Repair) laughed at me and wouldn't help me, I went to Batteries Plus Bulbs. The staff was so nice and eager to help; all I needed was a battery taken out of one phone and put in the other. My phone works perfectly now, for free, and I came back the next day to purchase a hard-to-find light bulb for my ceiling fan. 

 10 years ago (09-01-2016)

Great store.nice employees.

 9 years ago (26-11-2016)

I had a very poor experience at this location. If you don't want to read this whole thing, go to the last paragraph for the quick-and-dirty version.

I came in searching for a replacement cell phone battery, and upon showing my phone and battery to the clerk, I asked for an EXACT replacement. The clerk got me a new one right away, and all seemed well. He even gave me tips on how to get the battery to "full strength" since it wouldn't be 100% just yet from being on the shelf so long.

Unfortunately, after a several days of using the battery, I found that it didn't last anywhere near as long as my old one, even after trying all the tips the clerk gave me. I therefore assumed it was defective and brought the battery back in for a return...this was when things went poorly.

A different clerk "helped" me by acting astounded / baffled that I wanted to make a return. He asked me several times if I had followed the directions on how to reawaken a new battery, I said yes, and then after several minutes of him berating me for "probably not doing it right," he looked at the battery and realized that it indeed WASN'T the same battery I had before...the new one had a strength of 900mAh, whereas my last one was around 1000mAh. He then continued to make me feel stupid by asking why I didn't check this before I walked out of the store. At this point I just left without making a return, feeling completely humiliated and angry.

Pshew! Long story short, one sales associate sold me an incorrect battery, and then I was scoffed at and treated quite rudely upon trying to return it. 

I will never return to this store, and I would recommend to all others to shop elsewhere as well if this wasn't the only specialty battery replacement place in town. 

 13 years ago (07-12-2012)

God help you if a battery needs to be ordered.

 9 years ago (18-01-2016)

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