BBVA Compass

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BBVA Compass offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA Compass is a Sunbelt-based financial institution that operates more than 650+ banking branch locations including Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. BBVA Compass ranks among the top 20 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama, Texas, and Arizona. BBVA Compass has been recognized as one of the nation s leading Small Business Administration (SBA) lenders, earning Lender of the Year honors. 2015 BBVA Compass Bancshares, Inc. Compass Bank is a Member FDIC and an Equal Housing Lender. BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group.

Address: 1218 Spencer Hwy, South Houston, TX 77587, USA

Phone: (713) 947-7988

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State: Texas

Zip Code: 77587

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Reviews

The worst customer service ever.  I went in person and called several times to talk with the manager (Sandy) regarding adding a relative to my account. She never returned my phone calls or did she return emails from another branch.  It literally took a week and a half to get her to return my phone call. If you can avoid this bank I would strongly advise you to go elsewhere.

 8 years ago (27-06-2017)

Such a horrible bank. If you don't speak Spanish, the little good customer service they do have is down the drain. Can not wait to close my account. If you like to be given the run around about your money, this is the bank for you!

 8 years ago (31-03-2017)

Went on a Saturday at 12:45 pm to make a deposit through  the drive thu window before they closed at 1pm. Waited 20 minutes in line, by the time I was next, they shut their windows to close on us. This branch is worthless!  No customer service skills whatsoever. I have been a long-time customer of 15 plus years, I will be changing banks the first chance i get.

 8 years ago (15-05-2017)

Excellent customer service! The manager Maria is extremely sweet and professional. Highly recommend for personal and business..

 9 years ago (09-04-2016)

WORST ever! What BANK closes the lobby at5 and only has ONE drive thru window? Hate this place but no other choice. Been banking with them over 20 years. Thankfully I don't have to deal with them often. Ugh.

 9 years ago (22-09-2016)

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