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For my customers, friends, family

Address: 890 Alamo Dr, Vacaville, CA 95688, USA
Phone: (707) 447-2189
State: California
Zip Code: 95688


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Reviews
Worst customer service...paid 90.00 for a product which i was told would be great and was cheap quality. And the store owner said there was nothing she could do.I would rate it less than a star if possible
9 years ago (07-10-2017)
Absolute waste of time and money! I recently went into the store to purchase hair for a faux laux hair style I had recently seen on YouTube. While explaining to the owner (Pamela) I had never done the hair style before and I then proceeded to show her a video of what hair I needed and what style I was going for. The owner (Pamela) gave me her best suggestion on which hair I should purchase, and went even further by helping me choose the correct color and recommended 4 packs which totaled 29.99. The only problem with this transaction was not discovered until I went home, and began working on my style by opening one pack of my newly purchased hair; only to discover I had been sold the incorrect hair product. Not upset, I called the shop owner who gave me her business card with the intent of me sending her photos of my hair once finished, and explained the situation. Pamela then explained to me that the store has a policy against returns and exchanges on hair. This was the only shop I knew of in Vacaville and even though it didn't have very much business upon arrival, I trusted the shop owners opinion and now I'm stuck with 29.99 worth of bullshit.
10 years ago (15-01-2017)
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