Beaver Dam Eye Care

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Beaver Dam Eye Care, 301 S Roosevelt Dr .Beaver Dam WI 920-887-8831 Dr Gene Swanson, Dr Stacy Neperud and staff are available for all your eye care needs.

Address: 301 S Roosevelt Dr, Ste B, Beaver Dam, WI 53916, USA

Phone: (920) 887-8831

Website

State: Wisconsin

Zip Code: 53916

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Reviews

Edit: After posting this review i received a check in the mail for $50 that stated they were sorry about any confusion and that normally an eye exam costs $105 if you have insurance and $80 if you do not have insurance.  See below for my original review.  Seems to me that pricing is something that is inconsistent with this business.

New customers beware! I called them and set up an eye exam for my wife and I and was quoted at $80 per exam which was fine by me.  When I arrived at the business I confirmed the price of $80 before insurance which would leave me to pay $40 per exam.  After our eye appointments I was given a bill totalling $130.  When. I asked why it was $50 more than they stated before our exams they responded with a $25 per new customer surcharge.  I felt like the pricing was very deceiving and when I began to share my opinion about the situation with the lady at the desk she became very rude and did not want to hear anything I had to say.  Needless to say myself or my family will NOT be returning to this business for any reason.  I would not recommend that anyone go to any business like this that lies right to a customer's face before a service then throws "extra" new customer charges on the bill.  That is a terrible way to treat a new customer.

 10 years ago (21-08-2016)

I've been a customer at Beaver Dam Eye Care for several years now with absolutely NO problems.  The staff and Doctors are extremely friendly and knowledgeable!  In my opinion, these are the 2 most important ingredients in a business.

 10 years ago (03-11-2016)

Very unprofessional ! Can not even bring my self to give them even one star. Had my vision check done there and decided to get my glasses at Vision Works, more selection and cheaper. Vision Woks was unable to make my glasses. After two tries they graciously refunded my money and suggested I go back to Beaver Dam. After two pairs of glasses and a Eye check Beaver Dam decided they could no longer help me. They were not willing to refund my money nor were they willing to reinstate my Insurance  benefits. I knew there was a problem with the prescription so I took it to Aurora Eye center at Summit. Today I picked up my new glasses and they were perfect. Come to find out the prescription that Beaver Dam checked twice was incorrect as well as the progressive line was too high. I have never been treated so poorly by a company before. Also How could they keep my money. Thank goodness my insurance reimbursed me. They never gave me any paper work on guarantees and when I questioned them about it both technicians lied about giving me a verbal guarantee. Shame on you Beaver Dam. At least my insurance company is investigating what happened. If you need good eye care and honesty done go here.

 11 years ago (22-03-2016)

The staff was welcoming and kind. They made picking out glasses fun and relaxing. I really appreciated how everything was explained nicely. I love my new glasses, and will definitely be returning!

 10 years ago (16-08-2016)

Have been going to Beaver Dam Eye Care for at least the past 7 years. I have always been treated great, never had a problem with my prescription. Staff is friendly and professional.  Would definitely recommend!!

 10 years ago (16-08-2016)

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