Bentonville Community Center

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Address: 1101 SW Citizens Cir, Bentonville, AR 72712, USA

Phone: (479) 696-0200

Website

State: Arkansas

Zip Code: 72712

Reviews

This is a great place for the family, with one exception: Steve, the assistant manager of aquatics. I rarely write reviews, but I'd like Steve's behavior to be noticed and corrected by upper management. It was the first day of swim lessons for me and my two boys (ages 2 & 4) and we were 20 minutes early. I was having trouble corralling them at a certain point so asked the lifeguard if they could dip their toes in the shallow end to avoid one of them falling in the deep end. The lifeguard told me they don't normally allow it but to go ahead. On our way there, Steve charged up to us and asked if we needed help. I said, "No, thank you," and explained the situation. He told me no they would not allow my boys to do that. I was fine with that. I knew the lifeguard was bending the rules a bit. But I'm a rule follower, so I understood. I asked him if he had any suggestions for me. Again, it was our first time at swim lessons, so I assume they have a place for parents and kids to wait that's out of the way. But that was not Steve's response. Steve's response was, and I quote, "Be on time." I just stared at him for a second or two. Did he really just say that? Surely I misunderstood, so I politely replied, "We're early." I'm just looking for some directions to a place to wait with my boys, and Steve replies again, "Be on time." That's when I asked him his position, who his manager is, and decided to post this online. I nearly canceled my entire session over this, but the rest of staff was incredibly kind and helpful. The instructors, Lori and Elizabeth, are the best I've ever seen. Maybe Steve is just the one bad apple in the bunch. I just hope he is not allowed to treat other patrons this way and continue to stay in his position.

 9 years ago (01-11-2017)

Good place. Has an awesome water park indoors. Has a workout gym and running machines. It has an indoor track to run. What I was not told upfront and anyone who is new should do is read the signs of rules that are posted for each activity. In the gym sandals and open toe shoes are not allowed. In the gym the minimum age for kids is 12. Even though my son is 10 and in sports no exceptions are allowed as the rules from the city are strictly enforced. On Sundays the basketball court is opens at noon until 6 but switches to a badminton only court at 3:00p.m.

 9 years ago (08-10-2017)

This was a much needed facility in Bentonville. It a great activity center that has a little bit of everything. A good gym. A great pool. Basketball courts. Fitness classes. A daycare (with wonderful staff, might I add). Study rooms. Conference rooms. We rented out the party room for my daughter's birthday, and we had a blast. 
The staff is friendly and helpful. We love it there, and there is nothing else that even comes close.

 9 years ago (05-07-2017)

Love this place! Very affordable for families and they offer a huge variety of classes and activities. The location is very convenient, the staff is always helpful and it's so clean!  

 9 years ago (14-07-2017)

Swimming classes were useful for my daughter. Excellent coaching. Love the ambience. Pool neatly maintained.

 9 years ago (28-08-2017)

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Bentonville Community Center

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