Berkshire Bank

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Address: 6611 Manlius Center Rd, East Syracuse, NY 13057, USA

Phone: (315) 437-1850

Website

State: New York

City: East Syracuse

Zip Code: 13057

Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

Absolutely the worst financial institution in this area. The tellers and loan officers are some of the most unprofessional people I have ever dealt with. There are teenagers working at fast food who are more professional and friendly than these tellers and loan officers. They DO NOT return your phone calls despite endless voice mails. You literally have to call these people every hour to get anything done. If you are trying to do any banking with speed, turn elsewhere.

 8 years ago (26-04-2018)

Bank phone says they open at 8am but they open at 8:30am.Somebody at bank    should change the recording when you call.This bank has marginal service.They cater to people with large balances in their accounts.Empower Federal Credit Union is a bank that provides excellent service and opportunity.

 8 years ago (27-04-2018)

I love my bank. Been with them over 5 years

 9 years ago (08-02-2018)

Great everything! The atmosphere, staff, you name it and they deliver the best banking experience. Are you a business owner like me? If so, you should check out Berkshire Bank and apply for free business checking!

 10 years ago (28-02-2017)

This bank is cut throats and none of there representatives on the call center nor the bank are on the same page. When you call the call center they say the branch manager controls the circumstances. Then when you call the branch manager they say the call center controls that. They have no understanding of customer service, In a financial service industry that's a shame.

 9 years ago (06-07-2017)

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