Bernie's Maximum Security Storage

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Address: 104 Wellsian Way, Richland, WA 99352, USA

Phone: (509) 539-6517

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State: Washington

Zip Code: 99352

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Reviews

If I could give zero stars, I would! I was charged a late fee for a payment they claimed they didn't receive until the 16th which I in fact mailed on the 1st! and have proof, I even offered to email it to them to get rid of the late fee. Which they refused. The manager then claimed that it takes 11 days to process any mail going from pasco to richland. Which is a lie! I was told I was "delusional" and the man who I signed the lease with was fired for being an alcoholic who was caught giving away free stuff from the storage units!! I was with this company for a year and not once notified of any of this! Nor are they waving the late fee they falsely charged. Needless to say I am taking my business else where. Management is horrible! She needs to learn how to treat her customers, instead of I insulting and calling them names. They need a new system of processing payments.

 9 years ago (01-11-2017)

This place would be fantastic because of the location, but ever changing rates and policies make it Not So Maximum Secure.

 9 years ago (15-09-2017)

I've been having problems with the payment I send it in and they don't post it and lock me out bad managing wouldn't recomend it I'm looking for something else

 9 years ago (26-03-2017)

Worst facility to go to in the Tri-Cities.  Use anyone else but these people.

 9 years ago (01-05-2017)

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Bernie's Maximum Security Storage

Reviews, get directions and contact details for Bernie's Maximum Security Storage

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