Best Buy

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We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad® services and more. Visit your Cranberry Township Best Buy now!

Address: 1000 Cranberry Square Dr, Cranberry Twp, PA 16066, USA

Phone: (724) 778-8300

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State: Pennsylvania

Zip Code: 16066

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Reviews

Great service. Had bought a new LG fridge, didn't have a water filter in it. Found out when filter change light started flashing and was putting in the replacement. Called to let Best buy know. The call went to some call center where some odd ball or Asperger type person with zero social skills or customer service refused to help me. Asked to talk to a manager and was connected to the actual store where I had bought the fridge. The manager was a great guy, who understood the issue first time, acknowledged it politely and sent me a replacement and thanked me for my business. For this type of excellent service I shop for electronics or appliances only at this store.

 9 years ago (16-05-2017)

People at this location has been great with me, very helpful and knowledgeable about their products on my every visit. Now, the company is a different story, credit card application online gave me a very hard time and the Best Buy app always crashes. Couldn't buy what I wanted online and took me three calls for the card application; first didn't really know/explain me what happened, second one wasn't  very helpful and lied about the application going only as a soft inquiry, told me to fix something of my information with my credit score and "if I was really passionate about the card" to re-apply after 30 days and only the manager of credit review gave me the solution to solve my problems at the local best buy store. I went here the same day of the last call and actually got approved with the help of a store associate name George and few others; he helped me through the whole process till the end, even though I got there 30 minutes before the closing time. I thank you guys!

 9 years ago (30-04-2017)

Bought a laptop which was defective having hardware issues from there. Had to wait for them to fix it four months two extra due to them dropping my laptop which broke open. They said they where going to replace, but didn't and instead decided to change parts, but one of my speakers on it is messed up. I am afraid to take it back this isn't the first time I had an issue there.

When I ordered my laptop it came with no bubble wrap or packing peanuts to keep it from being damaged. I would never buy a computer there ever again after the hell I went through and multiple anxiety attacks. One time for almost slamming my head off a wall and ending up in an emergency room due to this, along with almost passing out.

If your wondering what laptop I bought it was an Asus I will never buy that brand again get a Dell.

 9 years ago (20-06-2017)

Service at my store has improved greatly in the past 12-18 months. Service has been excellent. Product quality and selection are also tops

 9 years ago (18-07-2017)

I love their buy online and pick up in store option. We knew what we wanted, ordered it online through Best Buy Mobile and picked up, no pushy sales person, no over selling gimmics. Just what we wanted.

 9 years ago (04-07-2017)

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