Best Buy

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Best Buy - East Lansing

Address: 2020 W Grand River Ave, Okemos, MI 48864, USA

Phone: (517) 347-2741

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State: Michigan

Zip Code: 48864

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Reviews

Walked in was approached by somebody and computers as we were walking towards the back to see TVs. Found the TV we liked didn't see any on the Shelf near that display. At first he said he didn't have any looked up on the computer to see there was but it was way up on the top shelf of another unit. When I got my receipt it included 30 days of Roku. I asked him to remove that because it always becomes a hassle trying to cancel something after 30 days. Keep an eye on your receipt when purchasing here. He also tried to get me to get a Best Buy credit card stating I get a 10% rebate on all future purchases. Don't need another credit card

 9 years ago (12-11-2017)

Don't ever call and complain to Best Buy - no matter what store - instead go through thge manufacture if it is under warranty. I had a few issues and now my account is marked, "The greatest story ever told". Yes they resolved the issue after 2 months of waiting, but I don't like being labeled a complainer when I was sold a defective product dead on delivery.

 9 years ago (29-11-2017)

Definitely a 10/10 visit. I came to buy a laptop for college and had a specific budget and they were amazing about helping me find a laptop within my price that was good for my college. As soon as I stepped in the door they assisted me. I went back to the windows section and Wesley Rogers walked me through everything and even got me under my budget. I'm definitely coming back.

 9 years ago (26-08-2017)

These guys know their stuff. And who says brick and mortar stores can't compete with online stores? Best price I could find anywhere, including online, for my new HP laptop. Thanks guys

 9 years ago (09-11-2017)

I enjoy technology so walking around Best Buy can be a decent time, but employees are trained to be hawks. Getting in and out without being harassed is nearly impossible. Stand in an aisle for 5 minutes and you'll be offered help no fewer than 3 times.

 9 years ago (25-09-2017)

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