Best Buy

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Best Buy - Mid-Town Charlotte

Address: 1055 Metropolitan Ave, Charlotte, NC 28204, USA

Phone: (704) 333-1032

Website

State: North Carolina

City: Charlotte

Zip Code: 28204

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 8:00 PM

Update Info

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Reviews

Associates were not well trained and had horrible customer service. My wallet was stolen and cards used at this store. Thousands of dollars worth of merchandise were allowed to be purchased with 3 cards including a health savings account card. Even with the cards declining due to being reported stolen, they were still allowed to purchase the items. It was a male and I have a female name in which an ID was not checked at the store. I warned them about him moving on to the Concord store and they didn’t even say thank you or act appreciative. I will no longer shop at this store. The manager at Northlake was professional and very customer focused. It’s worth driving to that store for me from now on.

 7 years ago (24-01-2018)

I got a new car receiver and back up camera here. It was installed quickly and the employee was very helpful in finding the right products and adjusting for specific changes based on my vechile needs. He walked me through the new device and made sure I had what I wanted before I left. Very helpful and knowledgeable. I'll definitely be back if I have any other car installation needs. Thanks.

 8 years ago (30-11-2017)

I will never enter this store again. These people are not intelligent, respectful or professional in any way shape or form. When you ask a question, the employee's will give a blank stare as if you are bothering them. If you don't like working, LEAVE. This is a trend in Charlotte.

 7 years ago (12-01-2018)

This is one of the best Best Buy stores in Charlotte. I've always had great shopping experiences here. Sometimes there aren't enough associates to go around, which is understandable considering the uphill battle box stores fight with online retailers. With some patience, it still takes several hours less than it would take getting in an out of an Apple store. That said, customer greeting and initial experience should be improved by Best Buy as a whole. Possibly have the greeters ask what department you're shopping, and if you need help and then use a tablet or similar to sign people in and alert associates of where to be.

 8 years ago (06-08-2017)

The geek squad really did a great job foe me. I highly recommend.

 7 years ago (25-02-2018)

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