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Reviews, get directions and contact details for Best Friends Animal Hospital and Urgent Care Center

Best Friends Animal Hospital and Urgent Care Center

About

Best Friends Animal Hospital & Urgent Care Center's mission is to provide the highest quality medical and surgical care to your pet and you, and to provide information, advice, and assistance in a kind and compassionate manner. www.bfah.net

Story

Best Friends Animal Hospital and Urgent Care Center opened in November 2002. In January 2008, Dr. Smith and Dr. Gocke-Smith enthusiastically took over ownership. As a full service medical and surgical practice for small animals, it also fulfills a need on our community for 24-hour Urgent and Emergency Care. Our team of veterinarians, receptionists, and technicians are dedicated to taking the best care of your pets and you. We have an upbeat team attitude and are truly proud of our dedication and work - your pet will feel the difference!

Address: 1530 Popelka Dr, Billings, MT 59105, USA
Phone: (406) 255-0500
ten.hafb@tevsdneirftseb
State: Montana
City: Billings
Zip Code: 59105


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews
Where to begin I have taken my cat into best friends twice. Everyone is so nice. I will admit there is some truth to best friends being expensive but I would rather pay to keep my best friend around. All of the vet's that I have seen have been professional and courteous to me, my situation, and my Max. They deffinatly do care about pets. 😸🐶🐈🐕
7 years ago (11-02-2018)
Dr. Pendray did a great job explaining to me in depth about my dogs Renal disease. He set me up on a plan for monitoring his disease and the medications/foods I should be feeding! Thank you Dr. Pendray!
7 years ago (01-03-2018)
I am new to Billings and took my dog to Best Friends because it was close by. My situation was not an emergency. My dog had broken her dew claw and was in pain. I told them that I needed to keep expenses down because I am working part-time and I'm in school. However, I did choose sedation because it was important to me that my dog did not suffer since she is a small Chihuahua. I ended up paying $157 which seemed exorbitant but I went ahead with it anyway. What angered me was that I signed a quote for that amount which included anti-inflammatory meds. Later on, the vet came in and charged me an additional $20 for the bandage, which was not on the quote, so I declined the meds to keep the price the same. To make matters worse, I called two days later to ask them to help me remove the bandage because I couldn't get it off without my dog crying out. Previously, they told me to come in and they'd remove it, no big deal. On the way to the vet, my dog removed the bandage herself. I went there anyway because I just wanted a quick confirmation that everything was fine. Well, they ended up re-bandaging her paw, even though they said it was "unnecessary", and then charged me an additional $26 -- all without asking! I will never go back to this vet. This place is all about extracting every last dollar from you.
8 years ago (18-11-2017)
I had a great experience with BFAH in taking care of Binx the cat. Yes, they were the only place open on Sat & w/vet there, but that fact makes them better in my book. They worked out pricing I could afford while still giving Binx the care she needed...Love You Guys! P.S. thanks so much for the follow-up call.
8 years ago (09-10-2017)
had an appointment with Dr Lindsay yesterday. it was a good experience for me and my dogs. they even cut my meds into the proper size for my dog. it is good to know these folks.
8 years ago (11-07-2017)
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