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Reviews, get directions and contact details for Best Western Joliet Inn & Suites

About

Exit 253 of I-55 and two miles north of I-88.

Story

Located in Joliet,IL, the Best Western Joliet Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 4380 Enterprise Dr, Joliet, IL 60431, USA
Phone: (815) 730-7500
moc.loa@wbteiloj
State: Illinois
Zip Code: 60431


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Reviews
We came to swim in the pool and stay over night. We got the hot tub suite. The room was big and had all the usual amenities. There was some damaged drywall around the steps leading into the hot tub. We also found some hair in the hot tub which meant my wife would not step foot into it. I addressed this with the hotel staff and they offered to come clean out the hair which would not have made any difference to my wife, the damage was done... We also found someone else's hair in the bed. The pool was your average hotel pool quality and size. The hot tub in the pool area was out of order. Our kids had fun in the pool which was the main reason for our visit. I would stay here again but would not pay the extra money for the hot tub suite.
8 years ago (20-07-2017)
Changed booking location at the last minute so did not see property details and didn't know what we were getting but we're extremely pleased with the result. Property is well maintained, very clean, quiet and comfortable. Would stay here again. Very easy to reach right off the freeway and then just a few miles to the casino! Highly recommend this property. Owner takes great pride in the property and it is so evident. Stay here. You will be very happy with your decision!
8 years ago (29-05-2017)
This was our second stay here and it only got worse. The check-in process was a nightmare and took a really long time. There is a line through of the TV set and the toilet isn't firmly attached. Finally we have horrible trickling water pressure and very bad pillows. We've nicknamed this the worst Western ever
7 years ago (10-09-2017)
The staff is friendly and professional and the room was in clean and organized condition. It is conveniently located of one of the main highway exits. Their business center was very useful and well organized. The housekeeping staff were very nice and helpful.
8 years ago (27-06-2017)
Exactly what I expected very professional staff clean and quiet the way it should be 😎 able to get the needed rest unlike a so called Best Western plus in Chicago which was a wreck and poor customer service representative I would definitely recommend this location keep up the great work
7 years ago (21-08-2017)
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