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Reviews, get directions and contact details for Best Western Mountain Lodge at Banner Elk

Best Western Mountain Lodge at Banner Elk

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Located in Banner Elk,NC, the Best Western Mountain Lodge at Banner Elk is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: Banner Elk, 1615 Tynecastle Hwy, Banner Elk, NC 28604, USA
Phone: (828) 898-4571
State: North Carolina
City: Banner Elk
Zip Code: 28604


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
This hotel was absolutely perfect for a quick ski getaway! Friendly staff, very clean rooms, comfortable beds and very centrally located to ski resorts, restaurants and other area attractions! The ONLY reason I gave it 4 stars was simply because of the room doors leading outside. They could also benefit greatly from adding a hot tub...that would have been great after skiing all day. All in all, it was a great economical hotel!
7 years ago (27-01-2018)
The customer service here is phenomenal. Our car broke down on our way home from a vacation in Seven Devils. We made it to this Best Western but with 4 hungry kids, no car, and no delivery places. The girls up front are so sweet and helpful. The manager, Shannon, even offered to go pick up food for us. We are so grateful for her kindness. She asked if we needed anything else, I jokingly said "a huge bottle of wine!!" She said "white or red" then handed us a bottle of wine!! The rooms are clean, beds are comfy, and even though we are in a hotel room with four kids under the age of seven, at least they aren't hangry anymore!
7 years ago (06-02-2018)
This hotel was not fancy at all, but decent for the proximity to the resorts. The room we had was ground level with access from the parking lot. We were able to park very close to the room which was convenient for luggage. The room was plain, but adequate for the short stay. The included breakfast had coffee, juice, cereals, breads, pancakes, eggs, sausage, biscuits, and gravy. Mary was working in the dining room and was very friendly and helpful. I would definitely stay here again.
7 years ago (24-01-2018)
The lounge was very nice and cozy with a great fire place. Customer service was helpful. The room was clean and decent. There was floor instead of carpet which felt weird but i guess if people are coming in with wet skis and clothes, floor is a good option. We had a mini frig and microwave. The bed and pillows had feathers in them... it was ok. Breakfast was decent and Mary was extremely hospitable. Be sure to tip her. Our stay was short. I would come again but I'd try another place too. I would recommend. Its a good price for what you get and the location is great.
7 years ago (31-01-2018)
We absolutely loved our stay here. The owner was so kind. The rooms were clean. The breakfast was very satisfying. This is our yearly winter lodging from now on.
7 years ago (12-02-2018)
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